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Find a Location

Armstrong Steel Corp has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforArmstrong Steel Corp

    Modular Buildings
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    4.55/5stars

    Average of 116 Customer Reviews

    Customer Complaints

    81 complaints closed in last 3 years

    17 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/20/2010

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    Building Manufacturer

    Business Details

    Headquarters
    2 Inverness Dr E Ste 200, Centennial, CO 80112-5509
    BBB File Opened:
    6/16/2010
    Years in Business:
    17
    Business Started:
    5/28/2006
    Business Started Locally:
    5/28/2006
    Business Incorporated:
    7/28/2009
    Accredited Since:
    12/20/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Atlantic Building Systems
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Brooke Gerhardt, Senior Vice President
    Contact Information

    Customer Contact

    • Ms. Brooke Gerhardt, Senior Vice President
    • Mr. Lenn Gosnell, Controller

    Customer Complaints

    81 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/20/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 11/30/23 ordered Building total price $217,905. Paid $54,477 to receive plans. At the time they applied a rebate of $43,581, so total due on delivery $163,428. No mention that the rebate was good only thru 12/30/23. Next communication from Armstrong was on 12/11 & 12 regarding spray foam and that it would negate the 50 year warranty. Then nothing until 12/27-12/29 regarding upcharges for colors which was not mentioned before. Armstrong was trying to push signing yet again another set of documents. Then on 1/5 after rebate expiration they wanted to know if we wanted to cancel. Next communication was on 1/30/24 with a "Delay" Letter. They said no refund of the $54,477 and they were going to add extra charges if we cancel. They kept saying we were the delay when in fact it was them. Also, we were closed from Christmas thru New Years and let them know that also on 12/11. The last set of documents had our remaining balance $225,313.02 as they at that time added in sales tax of $18,304.02 which in the original document that was signed said "may be added". This is a scam to get deposits then refuse to refund ANY $ and then want to charge more to cancel?????
    Read More

    Customer Reviews

    116 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    joshua w

    1 star

    03/28/2024

    MUST READ!!!!!we started our home build with Armstrong after getting initial quote. ****** quoted ** for 2 houses and we gave COMPLETE drawings to them to quote us. he did not add any openings or ***************** which I can't get an answer as to why he didn't do his job correctly and we missed it when we signed contract . . **** was the project manager and submitted the opening to add to our project which they had from the beginning and then **** made it a change order but it should not have been a change except for window size. which added about ******* dollars per building . we stopped the progress and then **** got involved and all he cared about is the fact that we signed the contract. but we did not realize that they only quoted us half of a home and guest house. so we asked to cancel. they sent us a cancel request to sign some crazy paperwork telling you that they will charge $6000 for every negative thing said. or take it off every social media platform. Only a company that has that in a clause will show you how bad of service they give people and they don't care for customers. so they took ****** down payment and we are now out all that cash we paid and we still can't get our dream home from them. we contacted owner and vp and they don't take ownership just take your money. there is actually a class action law suit against them of 150 people, do your research there are news broadcast about them and everything. I wish I had seen all that first.

    Local BBB

    BBB Great West + Pacific

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