Business ProfileforThe Basement Finishers LLC

I contracted with The Basement Finishers in May 2022 to start my basement finish August 1st or thereabouts. I did not hear from the company until August 3rd when I contacted them about the start of the project. As of September 8th, they had not started the project. They were fixated on starting with the bathroom to improve their bottom line, refusing and unwilling to start in other areas of the basement project. The owner ****, only communicated by email, he would not call or stop by the project after the contract was signed. When he did communicate by email, he was abrasive, condescending, unprofessional, and communicated with lies about why the project was not starting. The contract that he has potential customers sign is punitive and abusive of the client/contractor agreement. When I chose to terminate the contract after the project was not started by September 8th, he sent me a termination invoice though his company never started the basement finish. The Basement Finishers are responsible for the breach of contract. Over the 38 days that I waited for the basement project to begin, he did not request required permits from the city. There were no out of pocket expenses from his organization as I requested termination of the contract. I am filing a complaint with the BBB because he is attempting to exercise a "Force Majeure" clause in his contract and extort $4000 though after 38 he did not start the job.