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Find a Location

Phil Long Ford of Denver has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPhil Long Ford of Denver

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    18 complaints closed in last 3 years

    7 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/1/1986

    Years in Business: 39

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Phil Long Ford of Denver offers new and used cars.

    Products & Services

    new car dealers

    Business Details

    Location of This Business
    7887 W Tufts Ave, Denver, CO 80123-2412
    BBB File Opened:
    7/1/1985
    Years in Business:
    39
    Business Started:
    1/1/1985
    Business Incorporated:
    4/23/1997
    Accredited Since:
    3/1/1986
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Phil Long Ford
    Hours of Operation

    Primary

    M:
    9:00 AM - 8:00 PM
    T:
    9:00 AM - 8:00 PM
    W:
    9:00 AM - 8:00 PM
    Th:
    9:00 AM - 8:00 PM
    F:
    9:00 AM - 8:00 PM
    Sa:
    9:00 AM - 8:00 PM
    Su:
    Closed
    Business Management
    • Mr. Robert McMann, General Manager
    • Mr. Steve Martindale, Service Director
    • Mr. Terry Palko, Parts Manager
    • Mr. Mike Blair
    • Ms. Dani Huth, Administrative Assistant
    • Mr. Phil Russell
    • Gerald D Cimino
    • Kevin Shaughnessy
    Contact Information

    Principal

    • Mr. Robert McMann, General Manager

    Customer Contact

    • Mr. Robert McMann, General Manager
    • Ms. Dani Huth, Administrative Assistant
    Additional Contact Information

    Fax Numbers

    • (303) 904-5885
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    18 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/31/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Resolved
    My girlfriend *************************** is in the market to purchase a new EV/PEHV. Phil long ford is running a 30 second commercial advertisement and banner on their website that says "WE'LL BEAT ANY DEAL BY $500 AND WE'LL PROVE IT!" and it comes with fine print that "Phil Long Ford of Denver will better, by $500 any advertised price or negotiated price on a like **** from ***************** dealer stock. Customer must present bona fide signed *****'s order from competitive ******** **** dealer's ad at time of sale. Customer must prove eligibility for **** rebates. See dealer for complete details". I have reached out with a buyers order for a **** Escape from a competing dealer for in ******** and they are refusing to honor the ad or provide any reasoning of why they would not honor it besides telling us no.I will attach screenshots of the advertised other car & the buyer's order that dealership provided as well as an image of the car at ***************** which is the same make//model and has less $ of options, so in theory a cheaper car.The link to their current advertisement with their senior manager//partner ************************* **************************************************************
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jeff R

    1 star

    06/09/2023

    Salesman *************************** can not be trusted. Would not give a date for vehicle to be ready for 11 days. Then he said it would be ready on Wednesday. After showing up Wednesday he literally walked the entire lot multiple times only to say it was stolen. I said to cancel the deal and refund my deposit. Then he story chaged once again and stated it was back at the body shop. Nobody at the dealership will return my calls or my money. STAY AWAY

    Local BBB

    BBB Great West + Pacific

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