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Find a Location

AutoNation Chrysler Jeep West has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAutoNation Chrysler Jeep West

    New Car Dealers

    At-a-glance

    Customer Reviews

    1.6/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    AutoNation Chrysler Jeep West serves the areas of Golden, Denver, Lakewood, Westminster, and Arvada providing new and used vehicles, maintenance and repair services and financing.

    Business Details

    Location of This Business
    16300 W Colfax Ave, Golden, CO 80401-3855
    BBB File Opened:
    4/7/1987
    Years in Business:
    37
    Business Started:
    4/1/1987
    Business Started Locally:
    4/1/1987

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I took out a $30,000 dollar loan on a 2018 Jeep Wrangler. I also purchased a Premier warranty, which isnt worth the paper its written on. Ive only been able to drive it a few times, because it rarely starts. The warranty did cover towing it over there. I was told it needs a new clutch for $6,000.00. The vehicle has ****** miles on it, and it shouldnt need a clutch. Now I have to pay to have it towed to a different repair shop, because they wont honor the towing insurance. Im a single working mom, and I cant afford all of this. They totally took advantage of me.
    Read More

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Martha S

    2 stars

    04/27/2023

    I purchased a jeep wrangler and was offered an extended vehicle warranty for ***** dollars for 7 years . Do not buy this mopar warranty its a scam. I no longer have the vehicle for almost a year and I am still fighting with them for my refund check!!! That are gonna keep your money , as a matter fact dont buy a jeep period or a Chrysler , they offer the warranty because their vehicles **** and break quick . Total scam

    AutoNation Chrysler Jeep West Response

    04/28/2023

    If you need a cancellation processed, please stop in and we can do it for you.  All extended service contracts are cancellable unless they have expired by time or mileage.

    Customer Response

    04/28/2023

    I have been dealing with Mopar warranty customer service , talked to several people since November of 2022. Was told the check would be issued by April for the unused warranty for the vehicle I no longer have. And instead of issuing my refund , the warranty department ( Mopar ) is holding my money and refuses to release it . They also refused to let me talk to a manager .I am getting the run around since November of 2022

    Local BBB

    BBB Great West + Pacific

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