Business ProfileforBMW of Denver Downtown
At-a-glance
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Business Details
This is a multi-location business.
- Location of This Business
- 1040 S Colorado Blvd, Denver, CO 80246-2404
- BBB File Opened:
- 3/10/2014
- Years in Business:
- 11
- Business Started:
- 5/16/2013
- Business Incorporated:
- 5/16/2013
- Type of Entity:
- Corporation
- Business Management
- Mr. Edward Freehart, General Manager
- Contact Information
Principal
- Mr. Edward Freehart, General Manager
Customer Contact
- Mr. Edward Freehart, General Manager
- Additional Contact Information
Phone Numbers
- (303) 759-4646Other Phone
- (855) 599-2730Other Phone
- (303) 759-4646
Customer Complaints
5 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
01/22/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
4 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
omer k
01/08/2024
BMW of Denver Downtown Response
01/10/2024
You brought us your 2015 *** with ******* miles on it that you have owned for just over year. This vehicle had not received an oil change from us previously and the Carfax shows where the previous owner had the vehicle the serviced. Upon initial inspection of the vehicle, we discovered on your behalf the previous service center had overtightened the oil drain plug causing the threads to be stripped. We sent you a video of our findings BEFORE completing the oil change. We did not damage your vehicle.
We understand it is unfortunate news for which we are sorry for however, your blame and frustration is misplaced.
Thank you,
BMW of Denver Management Team
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