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Find a Location

American Way Van & Storage has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • American Way Van & Storage

      1001 S Brown School Rd Ste A Vandalia, OH 45377-9632

      BBB Accredited Business
    • American Way Van & Storage

      PO Box 547 Vandalia, OH 45377

      BBB Accredited Business

    Business ProfileforAmerican Way Van & Storage

    Moving Companies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/18/1992

    Years in Business: 35

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers residential and commercial moving services.

    Products & Services

    This company provides residential and commercial moving services.

    Business Details

    This is a multi-location business.

    Find a Location

    American Way Van & Storage has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • American Way Van & Storage

        1001 S Brown School Rd Ste A Vandalia, OH 45377-9632

        BBB Accredited Business
      • American Way Van & Storage

        PO Box 547 Vandalia, OH 45377

        BBB Accredited Business
      Location of This Business
      1001 S Brown School Rd Ste A, Vandalia, OH 45377-9632
      BBB File Opened:
      10/18/1989
      Years in Business:
      35
      Business Started:
      3/1/1989
      Accredited Since:
      9/18/1992
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      8:00 AM - 5:00 PM
      Su:
      Closed
      Business Management
      • Ms. Christina Vann-Larson, President
      Contact Information

      Principal

      • Ms. Christina Vann-Larson, President

      Customer Contact

      • Ms. Christina Vann-Larson, President
      Additional Contact Information

      Fax Numbers

      • (937) 898-7264
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      1 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      AHK

      1 star

      10/14/2023

      We had a horrible experience with a relocation move contracted with National Van Lines (NVL) through their contractor American Way Van & Storage. The salesperson from AWVS lied to us about key aspects of our move. • Moving on 8/9/23 from Cincinnati, ONE person showed up over four hours late, at 1:00 pm, to move all of our possessions from our 2,300 square foot home into an ENTERPRISE box truck • our condo sales contract specified we had to be out of the condo that day because the new owners were closing on ownership the next day with immediate occupancy • the evening of 8/9/23 the ENTERPRISE box truck broke down before our goods were completely out of the sold condo. We were officially trespassing at that point • on 8/10/23 we had to hire 2 men at our own expense to move furniture remaining in the sold condo out of the condo • The items were temporarily stored in the parking garage in a parking spot we no longer had a right to occupy • The driver rented a U-Haul truck and loaded those items onto it. The items were then transferred from the U-Haul to the broken down Enterprise box truck • Our goods spent TWO NIGHTS on a desolate, downtown Cincinnati street behind our building with only a hardware store padlock for protection • On Friday the truck was TOWED to a repair shop with our possessions remaining in the truck • Our goods spent THREE NIGHTS in the repair shop at which point they were covered with a coat of soot • Our goods were moved to another filthy ENTERPRISE box truck because the original ENTERPRISE truck could not be repaired quickly • When the truck arrived in Annapolis on 8/16 we saw the most glaring damage to numerous large pieces of furniture • We ended up getting over $10,000 paid to us in verified damage claims. • Now it is up to us to repair/replace the damaged goods • Not to be minimized was the amount of stress and anguish caused to us by National Van Lines due to this very poorly managed move

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