Business ProfileforCJS Heating & Air

I had CJS come to my house and thought I was being sold a good product. I had got the new LG dual ventless duct system (I think that’s what it’s called) and was supposed to get a tankless hot water system as well. Come to find out my electrical panel would not be able to hold the power for the tankless system so I decided to not get it but I was still charged for it on my loan. since CJS installed the new LG system around the ending of August 2023 I’ve had nothing but problems with the system not only that but property damage to the inside of my house, CJS had a company come out to fix the damages but only made it worse, I have spoken several times in calls/text to the project manager ***** about my concerns and issues about the system just shutting down (this has happened multiple times) in the middle of the night freezing outside and inside my house and I’ve been really passionate with him about it, he has sent Tech out to check the problem but no one couldn’t come up with a solution, he has always told me that he was going to come out to look at the damages, but never shows up because something else has taken place. My system just died on January 26th made a big bang noise and I sent another message he sent Tech to move one of my units to another room (this did not fix the problem only made it worse) and now on February 12 I notified him that the system was down and he did nothing. So I called the office they sent someone out to look at it on February 22 to say that the refrigerant has a leak and he can’t fix it the system is broken, it’s in the middle of February I have no heat and the only thing they have told me is 2 get space heater to heat my house. I have asked several times 2 speak 2 a manager or someone high up, I just get blown off with no idea if I’m getting it fixed or not $33,176.99 waste plus I still haven’t received a refund on the tankless hot water system nor the property damages fixed. I need heat and the space heaters are making my bills higher.