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Find a Location

DryPatrol has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • DryPatrol

      711 Business Pkwy Carlisle, OH 45005-6329

      BBB Accredited Business

    Business ProfileforDryPatrol

    Fire and Water Damage Restoration
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/22/2014

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers water damage control and mitigation.

    Products & Services

    This company provides water damage mitigation and mold removal.

    Business Details

    Headquarters
    711 Business Pkwy, Carlisle, OH 45005-6329
    BBB File Opened:
    4/24/2014
    Years in Business:
    13
    Business Started:
    1/1/2011
    Accredited Since:
    9/22/2014
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Scott Pauken, Controller
    • Mr. Derron Oakley, Part Owner
    Contact Information

    Principal

    • Mr. Derron Oakley, Part Owner

    Customer Contact

    • Mr. Brett Oakley, Owner
    • Mr. Scott Pauken, Controller
    • Mr. Derron Oakley, Part Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Preparing for and recovering from flooding

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    SRINATH V

    1 star

    07/02/2024

    Tripple 0 stars. Horrible experience with this company . Do not work with this company. My basement was flooded and we called dry patrol . The manager spoke all trash that the company will take care of everything talking to insurance company ,settling the claim and even he said based on the insurance payment they can adjust their payment invoice. They did max of 30 mins water sucking process and then left 3 dryers to let the basement dry on its own . The water was every where ,no proper cleaning and too much talking about the company how it will help customer etc., we signed the paper based on his assurance . But final bill came huge , initially they offered to reduce the amount but later they said no for some reason and we had to pay huge bill for nothing . Do not trust this company and its employees. They scared me that if we do not pay right away , they are going to report to collections. Andrea and her manager both did not help instead she talked to me very rude. Never ever we are going to recommend this company. TOTALLY DISAPPOINTED

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