3 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Mike G
5 stars06/02/2022
Nothing but high recommendations for NL Septic Service, a family owned business. Owner Tod, son Jake and his work team successfully exhumed my aging 56 year old concrete tank and inserted a modern plastic two compartment version, doing it with surgical precision so as to not impact the leaching field which is still working fine. Initiating all permits, having the right equipment in experienced hands, reseeding affected lawn was accomplished in three days start to end. Responsible people, reasonable price and easy to work with, I’m very satisfied with this business. Mike G
New London County Septic Service, Inc Response
06/03/2022
Mike, Thank you for the kind words. It was a pleasure working for you and your family.Review from Judy M
5 stars05/11/2022
They go above and beyond in customer service. For example, I just bought a house and was trying to figure out where the septic was for landscaping purposes. Not only did the office staff contact the health dept for me to get the "as built" but the technician stopped by the house to mark it - all the same day! I could not believe in this day and age such good customer service. Everyone with a septic should use them!Review from Susan T.
5 stars06/15/2021
Todd is an outstanding owner! He quoted us a reasonable rate to replace our driveway and investigate a sinking hole. We were concerned we had a water issue, but he investigated it thoroughly and navigated through it very thoughtfully. He comes in with big machinery that he handles very gingerly around our home and had minimal disturbance to existing landscapes and yard. He also provided us with a very good sub-contracted blacktop contractor referral. We couldn't be happier! He hope we don't need his services again, but he will be the first one we call if we do!
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