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Find a Location

Danbury Hyundai has 1 locations, listed below.

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    Business ProfileforDanbury Hyundai

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.06/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    34 complaints closed in last 3 years

    8 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/16/2015

    Years in Business: 26

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Danbury Hyundai offers the sales and service of new, certified and pre-owned vehicles.

    Products & Services

    Cars, Trucks, SUVs, Automotive Repairs

    Business Details

    Location of This Business
    102 Federal Rd, Danbury, CT 06810-6229
    BBB File Opened:
    5/27/2003
    Years in Business:
    26
    Business Started:
    4/21/1998
    Business Incorporated:
    4/21/1998
    Accredited Since:
    11/16/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Danbury Fair Hyundai, LLC
    Business Management
    • Mr. William Sabatini Jr., Owner/Manager
    • Ms. Susan Eway, Manager of Business Development
    • Mr. Steve Yancoskie, General Sales Manager
    Contact Information

    Principal

    • Mr. William Sabatini Jr., Owner/Manager

    Customer Contact

    • Ms. Susan Eway, Manager of Business Development
    Additional Contact Information

    Fax Numbers

    • (203) 730-5666
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    34 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/03/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My car was bought into Danbury Hyundai on Tuesday March 19 with a check engine light on. Was notified that a camshaft and a cvvt would need to be replaced, at this point the car ran perfect with no engine issues what so ever wasn’t able to leave car and scheduled to bring car In the following Tuesday drive car for 1000 miles still with 0 issues other than a engine light, car was returned and promised on Wednesday. Than was called Wednesday and told they were short staffed and needed car till Thursday, Thursday at 4pm I called dealer and was told car was ready. With such short notice it was agreed that I can get car Friday. Friday I called to take care of balance and was told the car wasn’t ready that wrong part was sent…. After I was told the previous day the car was ready ….. than I was told I can get car at 3 on Saturday. Saturday I was called and told car is now misfiring and I need a new engine for 7400 , car never misfired in my care or dealerships care until the work was done on car now with no car and thousands im rental the dealer is trying to say it was a pre existing issue which paperwork shows it was not. Didn’t come in misfiring and after the car was worked on it now is
    Read More

    Customer Reviews

    16 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rosemary J

    1 star

    02/23/2024

    Recall on ABS brakes.Been waiting 6 months. No solution. A safety issue.

    Danbury Hyundai Response

    02/26/2024

    Unfortunately, Hyundai has not made the required parts available yet. You can contact them directly at ************ for further information on when the parts will be shipped out.

    Local BBB

    BBB Serving Connecticut

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