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Find a Location

Medicaleshop Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Medicaleshop Inc.

      87 Danbury Rd Unit 1 New Milford, CT 06776-3413

      BBB Accredited Business
    • Medicaleshop Inc.

      5027 Route 9W Home Health Pavilion, Inc. Newburgh, NY 12550-1946

    Business ProfileforMedicaleshop Inc.

    Medical Equipment
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/27/2008

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Medicaleshop Inc provides complete range of durable medical equipment & supplies.

    Rehab Products for Special Needs - Special Needs Kids, Wheelchairs, Patient Lifts, Bath Safety and much more.....

    Products & Services

    Rehab Products for Special Needs - , Special Needs Kids, , Wheelchairs, , Patient Lifts, , Bath Safety

    Business Details

    This is a multi-location business.

    Find a Location

    Medicaleshop Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Medicaleshop Inc.

        87 Danbury Rd Unit 1 New Milford, CT 06776-3413

        BBB Accredited Business
      • Medicaleshop Inc.

        5027 Route 9W Home Health Pavilion, Inc. Newburgh, NY 12550-1946

      Location of This Business
      87 Danbury Rd Unit 1, New Milford, CT 06776-3413
      BBB File Opened:
      9/29/2005
      Years in Business:
      17
      Business Started:
      10/6/2006
      Business Incorporated:
      10/6/2006
      Accredited Since:
      2/27/2008
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      Sa:
      Closed
      Business Management
      • Mr. Bob Smith, Customer Service Supervisor
      Contact Information

      Principal

      • Mr. Bob Smith, Customer Service Supervisor

      Customer Contact

      • Mr. Bob Smith, Customer Service Supervisor
      Additional Contact Information

      Fax Numbers

      • (860) 838-4671
        Primary Fax

      Email Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/15/2021

      Complaint Type:
      Product Issues
      Status:
      Answered
      transaction july 2021-- amount 1,219.00 -- custom made wheelchair did not meet the specs i ordered--they want to change things on chair to fix other problems-- still will not be custom chair meeting my specs-- center of gravity on this chair is 3 inches-- i ordered 2 inches-- they said they couldnt fit that in but with small change could do 2 1/2 inches-- i told them ok but beware im a double lower limb amputee so they would know if 2 v1/2 inches would be safe or not-- the chair i got is 3 inches and if i sit in it --it will flip backwards-- they will not take chair back -- they didnt meet the contract between us
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mimi p

      3 stars

      06/01/2022

      i ordered much needed formula. At first i received no confirmation indicating delivery date but when i reached out to them it was shipped immediately. i received it within days. it was overpriced any about 50.00. in addition, i ordered two cans and they were delivered in the cardboard container which had originally held four cans. i found this incredibly unprofessional. i had asked if they had more and i would have bought all four for my grandchild. shipping was steep as well on top of cost for formula. in these days of formula shortage for innocent babies it is sad that a company would take advantage of young families. instead they should be reaching out to help. the fact that they don’t makes you wonder what kind of individuals are running this company.

      Medicaleshop Inc. Response

      08/15/2023

      We apologize for the inconvenience you experienced with your recent order. We understand your concerns about the lack of confirmation and the delayed shipment. Your feedback is valuable to us, and we're glad the formula eventually reached you in a timely manner. Regarding the pricing, we acknowledge your concerns about the cost and appreciate your feedback. We strive to offer competitive prices while maintaining quality. We apologize for the packaging issue and any confusion it caused. We're continuously working to improve our processes and will take your feedback into consideration. We understand your frustration with shipping costs, and we're exploring ways to make it more cost-effective for our customers. We genuinely value your feedback and will use it to enhance our services.

      Local BBB

      BBB Serving Connecticut

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