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Find a Location

Dynamic Mechanical Heating & Air Conditioning LLC has 1 locations, listed below.

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    Business ProfileforDynamic Mechanical Heating & Air Conditioning LLC

    Heating and Air Conditioning

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Dynamic Mechanical Heating & Air Conditioning, LLC offers heating and air conditioning specializes in servicing all brands. They offer 24 hour emergency service as well as same day service. They are a certified installer of Geo-Thermal systems. They provide services from energy efficient upgrades and installations to indoor air purification, roof top units, chillers, and much more.

    Business Details

    Location of This Business
    230 S Washington St Ste 18, Plainville, CT 06062-2761
    BBB File Opened:
    1/31/2007
    Years in Business:
    17
    Business Started:
    8/16/2006
    Business Incorporated:
    8/28/2006
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Nathan Noiseux, Owner
    • Ms. Kathy Xavier, Office Manager
    Contact Information

    Principal

    • Mr. Nathan Noiseux, Owner

    Customer Contact

    • Mr. Nathan Noiseux, Owner
    Additional Contact Information

    Fax Numbers

    • (860) 585-2541
      Other Fax

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/28/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    I have a geothermal system in my home which was having issues this summer (2022). The first issue happened when the cooling was not keeping up. I had Dynamic Mechanical come out to repair it on 5/19. I was charged $1300.88 for the service. The next month I received my electric bill from ********** and it was $1045 and showed an average kw use per day of 166.1. This was outrageously higher than normal usage (for example, in 2021 I used 29.37 kw/day in the same month, and in 2020, I used 37.16 kw/day in the same month). I called Dynamic Mechanical upon receiving this bill. They came out on 6/23/22 to evaluate the problem. It was found that a switch on fuse box was left switched on, when it should not have been resulting in the system running nonstop for a month. As soon as it was shut off, my electric bill returned to normal. In November, I had trouble with the geothermal system again, this time not keeping up with heating. I again had Dynamic Mechanical come out and evaluate the system. On 11/23/22, someone from the company came out and evaluated the system and adjusted a few things including a temperature on the water heater. I was charged $426.41 for the service. I mentioned what had happened with my electric bill over the summer and was assured it should not be an issue again. However, I received my electric bill the next month, and again it was astronomically higher than normal. I was charged $811.37 with 107.87 kw/day usage. As a comparison, the past 2 years usage was 66.03 kw/day in 2021, and 67.1 kw/day in 2020. I called Dynamic Mechanical and again they sent a technician out who fixed the issue (which he agreed was caused by the technician who raised the water heater temp on 11/23/22). I called and asked to speak to a manager/owner of Dynamic Mechanical on 12/19/22, 12/21/22, and 12/27/22. I have not received a call back. I feel that I am owed a refund for the billed services as this would essentially cover the increased electric bills from their services.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    A. Elisabeth A

    5 stars

    01/21/2024

    We desired to forgo oil (carbon-based) heat to install heat pumps, powered by renewable energy sources. We engaged three firms in a bidding process to do the work. We were impressed with Dynamic’s knowledge of the technical formulas to “right-size” equipment to a home and ensure efficient and comfortable heating. Dynamic offered a reasonable price point, and they gave a detailed bid with options that addressed our unique house. They followed through on the terms of their bid and would have installed on schedule, had not a faulty part been discovered. The technicians were courteous and competent and worked tirelessly with the challenges. The office was communicative and very attentive to questions and concerns. The company worked painstakingly to qualify us for rebates offered by Energize CT. We chose the right company for this project and are happy with our move to this heat source

    Dynamic Mechanical Heating & Air Conditioning LLC Response

    01/22/2024

    Thank you for the review along with your confidence in Dynamic Mechanical for your HVAC needs. We love to hear people compliment us for doing what we do best. Thank you

    Local BBB

    BBB Serving Connecticut

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