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Find a Location

Climate Care, LLC has 1 locations, listed below.

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    Business ProfileforClimate Care, LLC

    Heating and Air Conditioning

    At-a-glance

    Customer Reviews

    2.23/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Climate Care, LLC specializes in residential and commercial heating and air conditioning.

    Business Details

    Location of This Business
    20 Fitch St, Norwalk, CT 06855-1309
    BBB File Opened:
    2/5/2015
    Years in Business:
    14
    Business Started:
    1/27/2010
    Business Incorporated:
    1/27/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. David L Soderstrom, Owner
    Contact Information

    Principal

    • Mr. David L Soderstrom, Owner

    Customer Contact

    • Mr. David L Soderstrom, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    13 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Linda F

    1 star

    08/06/2024

    They came to open and service my AC this spring. Only competent thing they did was change the filter. Made some adjustments and supposed repairs to the tune of $1200+. We went out for the evening. When we got home, the main part of the house was 89 degrees, family room 93degrees. They came two days later. They said a part on the furnace was faulty. They shut down the heating part of the furnace and left on the part that heats the water.now I have to repair that heating element. A few weeks later, I realized there was some kind of motor or something running in the attic. They came back to inspect. I was told it was put in as a temporary fix because there is another part on the A.C that needs to be fixed. That was a month ago. Now there is a part on the furnace and the A. that need repairs still outstanding. Since then, I have called, texted and left messages at the office with Meghan, and Dave and Terrence to find out what the part are and what we can do to get these fixed. (Two parts. Furnace and Ac.). I worry about a motor going in my attic in this heat and causing a fire. I think it’s dangerous. . It doesn’t stop. Meghan doesn’t return calls either. I think she recognizes my number and clicks over to answering service so she doesn’t have to talk to me anymore. I have been trying for about a month now. LONG ENOUGH!!! In the future, I worry that if we didn’t have heat in the winter, we would freeze to death before we got service from them. I have never left a negative review before. But I make an exception here. I don’t even want to give them one star for a review. They deserve a zero.

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