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          T.H. Moore & Sons Construction Group LLC has 1 locations, listed below.

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            Business ProfileforT.H. Moore & Sons Construction Group LLC

            Construction Services

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            T.H. Moore & Sons Construction Group offers residential construction and remodeling services. They service only Fairfield and New Haven counties.

            Business Details

            BBB File Opened:
            5/18/2010
            Years in Business:
            15
            Business Started:
            7/1/2008
            Business Incorporated:
            8/20/2008
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Timothy Moore, Owner
            Contact Information

            Principal

            • Mr. Timothy Moore, Owner

            Customer Contact

            • Mr. Timothy Moore, Owner

            Industry Tip

            BBB Tip: Hiring construction and remodeling services you can trust

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Marianna L

            03/17/2022

            On April 4, 2021, I contracted with T.H. M**** & Sons Construction Group LLC for the replacement of all 10 windows in my home with new **** *** brand windows. Tim measured and ordered windows. Installation occurred on June 25, 2021. I expressed concern about bowing at the bottom of at least 4 windows and I discovered air gaps and daylight visible where the top and bottom of windows came together. I pointed this out to him and besides indicating that there wasn't a problem, he became very argumentative. He came back to replace a broken window (which he missed on installation) and again, when he was asked about my concerns, he was very dismissive. A **** *** rep came to inspect, after the installation and make recommendations, at my request. Tim arranged it. Unfortunately, Tim said he never heard from the rep afterwards (and I mistakenly did not get the individual's contact information). Fast forward to a very cold, windy day this last January, I called him because the problem was something that I could not live with. Tim arrived that morning and again argued that the issue was 'normal' but if I wanted, could adjust the sashes(?) so there was a tighter fit, but it might make it harder for me to open and close the windows. There was an argument again. So I decided then I would deal with **** *** directly and not work with Tim M**** again. A representative was here yesterday 3/16/2022, and replaced all the bushing/flexible dust pads(?) between the top and bottom windows, which were improperly installed (did not cover the entire surface between windows). This corrected most of the problems. However, several windows require additional work to make them flush ('reveal' out of alignment) to shore up air gaps. I have hired someone else to repair at my expense. And this does not rectify the bowed windowsills. There is more, but suffice it to say, I will never use this business again. Be warned. I would not given it one star but there has to be a minimum rating.

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            BBB Serving Connecticut

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