Business ProfileforMeriden Hyundai

The dealership damaged my vehicle, and the owner, Tod M*******, actually yelled in my face after they’ve had my car for two months. It started with an oil change where they said my radiator was cracked. While replacing the radiator they damaged my bumper. The autobody shop did such a bad job fixing it there was overspray on my lights, the color wasn’t even close to matching, and the bumper wasn’t put back on correctly. The owner, Tod, actually said,” looks perfect to us!” They didn’t update me at all during this whole process. At one point, they had my car back for 2 days and never called me. I had to call them after tracking my own car through the app. I asked when they were going to call me and let me know I could come pick it up, and they had no response. After going to pick my car up for the second time, it was worse than the first time. The service Manager, Bub D**** offered to repaint the bumper for a third time, I left my car there for the GM, Harold O****** to get involved. I was told that Harold O***** wasn’t available, and he would reach out to me. After several emails and a voicemail, they got back to me on Friday, an entire week later. At this point, they’ve now had my car (that I’m still making monthly payments on) for an additional week. I went in to meet with Tod and Harold. Not only did they refuse to do anything, they had the audacity to yell at me. Tod actually leaned across his desk, raised his hands and yelled in my face. This after breaking my car during a radiator fix, holding on to it for 2 months, diminishing the value of my car by making it look like it was fixed from a front end collision, and not communicating with me. Tod ended up throwing me out of his office for simply trying to have a conversation with him and even threatening to call the police. The **** **** even went as far as to bump into my brother in law and claim, "he pushed me" and start something that way. They are very unprofessional and offer zero customer service.