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Find a Location

CruCon Cruise Outlet has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • CruCon Cruise Outlet

      67 Whittier Hwy Unit 3 Moultonborough, NH 03254-3615

      BBB Accredited Business
    • CruCon Cruise Outlet

      81 Whittier Highway Moultonborough, NH 03254-3615

      BBB Accredited Business

    Business ProfileforCruCon Cruise Outlet

    Travel Agency
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/1/2005

    Years in Business: 29

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company is a travel agency specializing in cruise-only travel packages for the general public.

    Business Details

    This is a multi-location business.

    Find a Location

    CruCon Cruise Outlet has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • CruCon Cruise Outlet

        67 Whittier Hwy Unit 3 Moultonborough, NH 03254-3615

        BBB Accredited Business
      • CruCon Cruise Outlet

        81 Whittier Highway Moultonborough, NH 03254-3615

        BBB Accredited Business
      Location of This Business
      67 Whittier Hwy Unit 3, Moultonborough, NH 03254-3615
      BBB File Opened:
      5/18/2005
      Years in Business:
      29
      Business Started:
      1/1/1995
      Business Started Locally:
      8/1/2004
      Business Incorporated:
      1/1/1997
      Accredited Since:
      6/1/2005
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • CruCon Holdings, LLC
      • Crucon Cruise
      Business Management
      • Mr. Royal Ahmadi, President
      Contact Information

      Principal

      • Mr. Royal Ahmadi, President

      Customer Contact

      • Ms. Mel Burton, Customer Relations Manager
      • Mr. Royal Ahmadi, President
      Additional Contact Information

      Fax Numbers

      • (603) 253-9075
        Primary Fax

      Email Addresses

      Industry Tip

      BBB Tip: Need help planning a trip? How to find a good travel agent

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Diane S

      1 star

      04/11/2024

      I booked a cruise reservation and it's fully paid for. The cruise date was for Sept. 23,2024. I phoned CruCon to cancel, 3 times and not able to talk to someone. I then emailed them and the following day received a phone call from ****** I informed her I wanted to cancel this reservation and that is when I found out They have a cancellation of $50. I said okay I want to cancel and then ***** stated the $50 fee is per person. I said nowhere on the reservation a fee of $50 per person would be charged for cancelling. This cruise was totally paid for and the cruise line refunds 100% because I am 5 months out. ***** stated then they charge $50 per person since they are not making any money. I have never had a travel agency charge per person for cancelling a cruise. I am a senior and feel this company is overcharging for cancelling, I was okay with $50 but not happy with being charged $100, this is not acceptable. I will not recommend this company to any of my friends and feel they are taking advantage of their senior clients.

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