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          McGovern Subaru has 1 locations, listed below.

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            Business ProfileMcGovern Subaru

            New Car Dealers
            BBB accredited business

            Contact Information

            85 Gosling Rd

            Newington, NH 03801

            Get Directions
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            (603) 964-9303

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 3/9/2017

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            85 Gosling Rd, Newington, NH 03801
            BBB File Opened:
            2/24/2017
            Years in Business:
            8
            Business Started:
            2/1/2016
            Accredited Since:
            3/9/2017
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of A2238 for this business, issued by New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

            These agencies may include:

            New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

            23 Hazen Dr

            Concord NH 03305

            (603) 227-4120

            https://www.nh.gov/safety/divisions/dmv/

            BBB records show a license number of 4606 for this business, issued by New Hampshire Division of Motor Vehicles Dealer/Inspection Desk. The expiration date of this license is 9/30/2025.

            These agencies may include:

            New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

            23 Hazen Dr

            Concord NH 03305

            (603) 227-4120

            https://www.nh.gov/safety/divisions/dmv/

            BBB records show a license number of 2329117 for this business, issued by New Hampshire Banking Department. The expiration date of this license is 12/31/2024.

            These agencies may include:

            New Hampshire Banking Department

            53 Regional Dr STE 200

            Concord NH 03301

            (603) 271-8675

            https://www.nh.gov/banking/

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Mag Retail Holdings - Sub, LLC
            Business Management
            • Ms. Christine Loan, Sales Director
            • Mr. Matthew McGovern, President/Owner
            Contact Information

            Principal

            • Ms. Christine Loan, Sales Director

            Customer Contact

            • Ms. Christine Loan, Sales Director
            • Mr. Matthew McGovern, President/Owner
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/12/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I purchased a vehicle from this dealership and also purchased an extended warranty to cover the electronics of the vehicle. I ended up having an issue and brought it to a dealership to be addressed and learned that the warranty does not actually exist. I called the warranty administrator,And they told me they had no record of me, or my vehicle having a warranty.I called ******** Subaru dealership multiple times and even showed up in person and spoke with the supervisor, and have been repeatedly deferred. Ive been trying for the last month to get resolution, but at this point, my vehicle still needs to be repaired and I do not have the warranty that I purchased to cover the repair.I have receipts and a signed contract for the warranty that cost $1985. I am requesting that the dealership either figure out how to activate this warranty, or reimburse me for the amount paid for something that I did not receive.
            Read More
            Read 2 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            James F

            05/07/2022

            Should have been an easy sale for them given my financial situation, but it was definitely not a pleasant experience. Very adversarial approach. The salesman continually made me sit and wait 15-20 minutes each time he went behind some counter "to discuss with his manager". They want the customer to feel that the dealership has all the power, all the control in this transaction when it should be a mutually beneficial partnership. Instead of getting a receipt for my deposit, was told the cashier was unavailable, he would e-mail it. Two days later I went back (after finally receiving the emailed photo of the receipt that morning), and was told the "deal" offered on their website was only available for cars that were physically on the lot, but they had none - seemed very fraudulent. After further discussion about their greedy $2,500 "market adjustment" and higher financing rates I cancelled the order and requested my deposit check back. Alas, another 15-20 minutes sitting and waiting. I'll never recommend them to anyone. I then worked with a dealer that does NOT do any "market adjustments" and whose honest staff who are much more respectful toward their customers.

            Local BBB

            BBB Serving New Hampshire

            More Info on Local BBB

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