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Find a Location

White Birch Armory has 1 locations, listed below.

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    Business ProfileforWhite Birch Armory

    Gun Dealers

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    White Birch Armory is a distributor of ammunition, firearms, and related accessories.

    Products & Services

    This company offers firearms, ammunition, firearm related accessories, and optics.

    Business Details

    Location of This Business
    50 Crosby Road Unit 2, Dover, NH 03820
    BBB File Opened:
    3/23/2017
    Years in Business:
    10
    Business Started:
    6/4/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 6-02-017-07-8H-02554 for this business, issued by Bureau Of Alcohol, Tobacco, Firearms And Explosives (ATF)

    These agencies may include:

    Bureau Of Alcohol, Tobacco, Firearms And Explosives (ATF)

    55 Constitution Dr STE 2

    Bedford NH 03110

    (603) 644-2300

    https://www.atf.gov/

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • White Birch Ammo, LLC
    Business Management
    • Sean Manning, Owner/Manager
    Contact Information

    Principal

    • Sean Manning, Owner/Manager

    Customer Contact

    • Sean Manning, Owner/Manager
    Additional Contact Information

    Fax Numbers

    • (888) 704-6161
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jeffrey G

    1 star

    05/06/2023

    Had to order online as they didn't have item in store,I received item dirty and all but one sales people are rude and unprofessional, they seem to have large chips on their shoulders, very unpleasant experience.

    White Birch Armory Response

    07/07/2023

    *******, We appreciate you taking the time to leave a review about your experience at White Birch Armory, but we would like to take this opportunity to respond. The first item to mention is the availability of items in store versus on our website. Our website shows a live inventory that is a combination of what's in our warehouse and partner warehouses across the country that we drop ship from. This gives our customers access to a much larger inventory than we could possibly keep stocked in our own warehouse. Directly under the quantity in stock it says, "Total available from multiple warehouses, Please call for in-store availability." The added benefit to ordering from us is that we reimburse you for the shipping fee to get it to our store, and we don’t charge any transfer fee at the time of pick up. We can’t speak to the cleanliness of the firearm, most manufacturers test fire their products before they leave the factory. They are then shipped to us, new in the box, and that is the extent of their use. If you determined that the firearm was dirty or damaged when you inspected it, prior to completing the transfer, we could have requested a replacement be shipped to us for you. Regarding our staff being “rude and unprofessional with large chips on their shoulders.” That is a very surprising observation to hear. I do know that during your experience, there was an issue with your first attempt at the background check. The 4473 is a Federal document and we cannot assist anyone in answering any questions on the form. We can reword the questions to help a customer understand the intent better, but cannot provide any answers. The sales staff helped correct the mistake in a polite and friendly manner so you could continue with your purchase that day. We look forward to the opportunity to serve you in the future.

    Local BBB

    BBB Serving New Hampshire

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