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Find a Location

Baron's Major Brands Appliances has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Baron's Major Brands Appliances

      7 Technology Dr Bedford, NH 03110-6908

      BBB Accredited Business
    • Baron's Major Brands Appliances

      344 South Broadway Salem, NH 03079

      BBB Accredited Business
    • Baron's Major Brands Appliances

      967 Gold St Manchester, NH 03103

      BBB Accredited Business
    • Baron's Major Brands Appliances

      12 Plaistow Rd Plaistow, NH 03865

      BBB Accredited Business
    • Baron's Major Brands Appliances

      350 Loudon Road Concord, NH 03301

      BBB Accredited Business

    Business ProfileforBaron's Major Brands Appliances

    Appliances
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.22/5stars

    Average of 18 Customer Reviews

    Customer Complaints

    23 complaints closed in last 3 years

    8 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/2/2002

    Years in Business: 77

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers the sales and service of appliances.

    Business Details

    This is a multi-location business.

    Find a Location

    Baron's Major Brands Appliances has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Baron's Major Brands Appliances

        7 Technology Dr Bedford, NH 03110-6908

        BBB Accredited Business
      • Baron's Major Brands Appliances

        344 South Broadway Salem, NH 03079

        BBB Accredited Business
      • Baron's Major Brands Appliances

        967 Gold St Manchester, NH 03103

        BBB Accredited Business
      • Baron's Major Brands Appliances

        12 Plaistow Rd Plaistow, NH 03865

        BBB Accredited Business
      • Baron's Major Brands Appliances

        350 Loudon Road Concord, NH 03301

        BBB Accredited Business
      Location of This Business
      7 Technology Dr, Bedford, NH 03110-6908
      BBB File Opened:
      2/13/2001
      Years in Business:
      77
      Business Started:
      1/1/1947
      Business Incorporated:
      11/30/1983
      Accredited Since:
      4/2/2002
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Baron's Major Brands, LLC
      Business Management
      • Mr. Mike Baron, President
      Contact Information

      Principal

      • Mr. Mike Baron, President

      Customer Contact

      • Mr. Mike Baron, President
      • Mr. Mike Lomonte, Store Manager
      • Mr. Rob Madonna, Store Manager
      • Mr. David Souter, Manager of Operations
      • Mr. Brian Ellis, Operations Manager
      • Mr. Mark Bua, Account Manager
      • Mr. Ken Gauthier, General Manager
      • Mr. Mike Aunkst, Store Manager
      • Ms. Donna Geisel, Store Manager
      • Mr. Terry Sullivan, Store Manager
      • Mr. Mark Maynard, Store Manager
      • Ms. Carlene Kordis, Store Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      23 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/28/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      We purchased 3 items for $4,200 (dryer, washer and refrigerator) these were all delivered in November. The dryer was incorrectly wired and I had to get an electrician to correct the problem after continuous blowing of circuits. In addition the dryer vent was pushed in and scruched up like a snake. I did get reimbursed for the cost of the electrician. BUT since then the washer has issues, vibration and horrid sound during a cycle. Called repair person to find that they left the moving bolt/bracket on the washer. After 1st repair visit still had issues. 2nd repair visit was told our floor was uneven and that the back of the washer hoses are hitting each other so get a pool noodle or something to halt them from hitting each other. We got rubber squares to lessen the vibration and put fabric type of peices around hoses. STILL CONTINUOUS issues. 3rd repair visit - back of washer removed, front of washer removed, no issues. Contacted manager at Barons in ******* and they are working on the situation. We are very frustrated. We have video of what the washer is doing. I keep asking if this is what it is supposed to sound like and no one will give me an answer. Very frustrated. At this point we feel we should have a replacement or a refund so we can go elsewhere to buy a new washer.
      Read More

      Customer Reviews

      18 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Linda G

      1 star

      04/01/2024

      I ordered a washer/dryer and range all *** I was promised a $300 rebate for bundling. However, upon submitting the rebate, I was told my new appliances were not applicable. The store manager stated the sales person was mistaken and she could only give me $150 credit.My order was delayed a week but got a $75 credit for the delay. On delivery day, the installer refused to install the dryer since it had a flexible tube. My husband had to do the install himself. However, we were reimbursed the $300 install fee for the dryer.The range model I selected was supposed to come with a griddle. However, on Jan 25th (delivery day), the delivery guys said there wasn't one on the truck. I contacted ******* and they said they ordered a new one for me and charged it to the store. Today Apr 1, I still don't have it.I regret buying *** I only ordered ** expecting the $300 rebate which was not honored. I would have preferred the Whirlpool/Maytag but they didn't offer a bundle.Also, I don't like the ** style, specifically, the location of the different size burners. Additionally, I don't like the location of the k**** They are angled and catch all the grease.This purchase was at ******, ** I purchased other appliances in ******* for a different location and all was good.

      Baron's Major Brands Appliances Response

      04/06/2024

      We are sorry that you did not have a good experience in our store. Our staff there thought they had resolved all of your issues. Especially when you wrote this to us..."Hi ********,I really appreciate you escalating the situation to your management team.******** was very pleasant and although I didn't get the 300 rebate, I felt we came up with a fair compromise.This is a true testament of Barons customer service."The griddle is backordered by the manufacturer, and you will receive it as soon as it arrives. Please don't hesitate to contact ********, our store manager, for any issues at all. We are committed to solving every problem, and are at your service for any needs.Thank you!

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