Customer ReviewsforLandmark Resources, LLC

I really wish 0 ratings could be allowed! I don't even know where to start with this "management" company. Would never in life recommend this place to anyone. Besides the fact that absolutely not one person in that office gives a d*** about the tenant's livelihood and comfortability, the service management is even worse. They never make it a priority to make sure repairs are done in a timely manner and/or completed. They want your money and care about nothing else. It's shameful that this place is still in business. Nothing but horror stories. The state of the world today should incite them to do better business, but I digress. I'll be keep checking to see when this place is closed for good! We deserve to live in a decent dwelling without the hassle of being gaslit and ignored.

If I could leave 0 stars I would! I do not recommend using this company! They did not ensure that my tenants had renters insurance. They did not ensure that my tenants adhered to the no pet policy. Upon evicting my tenant the company subtracted a trash removal fee from the security deposit, trash that I removed Myself from my property. I was charged management fees for a property that was not managed.

Management is the absolute worst and completely useless! The maintenance workers fix everything just enough for them to say they’ve completed the job and days later-the same issue comes back. During move out, I was charged for a burnt out socket, a loose screen on the patio, and a light cover-ALL WHICH WERE THAT SAME WAY UPON MOVE IN! When I asked for an itemized statement of the charge breakdown, the PROPERTY MANAGER could not even provide that to me! I don’t even know what I’m REALLY paying for! They even charged me for a maintenance call for a defected shower head that THEY installed. Reason I was charged-“because it was something I could’ve fixed myself”. Well I don’t think it’s rocket science to know that if I COULD, I WOULD! What’s the point of maintenance if they’re going to charge you for every call?! You can only get things done when you go speak to someone face to face-otherwise they hang up on you. My unit was so poorly constructed, it flooded through in my bedroom and hallways. It was so bad that my wooden floors were SOFT and you can SMELL the mildew building up. It took WEEKS and for me to go speak with the THEN property manager For someone to even come look at the issue. But again-they want their rent on time. I called to set up a payment arrangement For this SUSPICIOUS final balance after move in and the property manager asked me if I could pay more than what I already told him I could afford. When I asked him why is he asking for more, his response was “because paying this off is over half a year”. SMH. And I reiterate-all they’re concerned about is MONEY!! I’m assuming he thought all of my income is due to Landmark and no other bills. They’ve had 2 different sets of management since I’ve lived there and both sets have shown incompetency! I’m awaiting a response corporate now! While they have beautiful homes, I would go go an entire apartment complex before renting through this lazy, money hungry rental company again!!

Requested a refrigerator because my current one rubber seal has rotted off. I recieved a used refrigerator that was much smaller dirty and was infested with roaches. I contacted Landmark Resources and they told me it was the owner who requested the refrigerator as the replacement. I need them to hold some type of standards for the tenants. They didn't care and I still need a better refrigerator because my current one does not close properly.

Worst, scam, and unprofessional. Dealing with this leasing business is even worst than buying a Powerball lottery ticket. It is simply a bait to lure you into a year lease. I moved from New York, processed everything in July 2021, and was informed the place will be ready by mid-August. I'm writing this review in November, the place is still not ready. It is better to be homeless, and saving your money than dealing with landmark. Bunch of fraudulent folks, only after your money. Stay away from Landmark, they are simply a fraud. Deserves no star but the site customized to star-rate it prior to posting, shameful acts. Remi Cayce. SC.