Business ProfileforMungo Homes

Scott M Our 30 day list turned into a 66 day show up. We had three issues after taking care of a few my self. Our family room light did not work. The inspector told us to call the number on the electrical panel. Great customer service when he could have made the call right then and there. Same company working next door so asked if they could help out. They found one leg of the three leg switch was not connected. Our condensate line drains in to a low area that was poorly graded and now is a 4x3 mud pit. Told us this is how it is and if I wanted to extend the line, I could do it at my own cost. Also was told to get a downspout extension. 1” pipe into a four inch pipe-eyesore. Our house elevation is the only style house in the neighborhood that doesn’t have shutters. Mungo representative informed us of this. All of this work would probably be less then $400. You would think they would take care of their customer. Going through the process at the beginning was great. After closing and 1st walkthrough look out. Nothing will be done except the apologies they have made with other posts. I’m sure they have a word dock with different apologies pre made. Mungo, please don’t send me an apology that is not sincere! Don’t send one at all. No referrals to this company.

Dear Scott, Thank you for taking the time to write this review, and for the feedback provided. We would like to make sure you have connected with our Customer Care team. Please send us an email to [email protected]. With Sincere Appreciation, Mungo Homes Customer Care Team