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          All American Heating & Air, Inc has 1 locations, listed below.

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            Business ProfileAll American Heating & Air, Inc

            Air Conditioning Contractor
            BBB accredited business

            Additional business information

            Additional Info:
            All American Heating & Air, Inc is the recipient of the 2015 BBB Torch Award for Marketplace Excellence.
            See all additional business information

            Contact Information

            3220 Leaphart Rd

            West Columbia, SC 29169-3026

            Get Directions
            Visit Website
            (803) 796-8356

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            Customer Reviews

            5/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/28/1991

            Years in Business: 33

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Products & Services

            This company offers heating and air conditioning installations as well as 24 hour emergency service and repair. They also provide attic insulation.

            Business Details

            Location of This Business
            3220 Leaphart Rd, West Columbia, SC 29169-3026
            BBB File Opened:
            5/1/1991
            Years in Business:
            33
            Business Started:
            5/1/1991
            Business Started Locally:
            5/1/1991
            Business Incorporated:
            9/4/1992
            Accredited Since:
            8/28/1991
            Type of Entity:
            Corporation
            Number of Employees:
            15
            Contact Information

            Principal

            • Mr. Gene Royer, President/Owner

            Customer Contact

            • Mr. Gene Royer, President/Owner
            • Ms. Debbie Royer, Vice President
            Additional Contact Information

            Fax Numbers

            • (803) 926-1257
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/18/2021

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            I purchased an HVAC unit in good faith and was given a warranty by the company. The unit is less than a year old and does not work properly. I called the company whose motto per their recording is, "customer satisfaction is our main goal" and they also state, "thank you for your business and trust." Two technicians have checked the unit and they have made excuses such as the Mungo home ductwork is inferior blaming Mungo, the doors being closed due to owning cats impedes the airflow, and the zone switch is old. By the manager's own admission the unit has been froze up both times when they came out. I requested to speak with the owner and the manager refused and told me to call back when I was in a better mood. I asked if he was threatening to hang up on me and he continued to tell me to call back when I was in a better mood and that the call was recorded. He then hung up on me with me requesting to speak with the owner (who the office manager had already told me was in.)
            Read More

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Daniel C

            02/19/2023

            I've used All American for over 12 years and I have been extremely happy with their services. Fast forward to this Morning where I woke up to freezing weather with no heat. I called the emergency line and I had a tech at my house in under an hour. Thank you Jared for the prompt repair. It was a pleasure meeting you. If you are looking for service, All American Heating and Air, is the one for you.

            All American Heating & Air, Inc Response

            02/21/2023

            Thanks so much for your loyalty ! 12 years is a long time and we are glad you are pleased with our service and our technicians. Thanks for the recommendation!
            Read 1 More Customer Review

            Local BBB

            BBB Serving Central South Carolina & Charleston

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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