At-a-glance
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 6130 Shakespeare Rd., Columbia, SC 29223-7306
- BBB File Opened:
- 11/5/1986
- Years in Business:
- 39
- Business Started:
- 10/1/1985
- Business Incorporated:
- 4/1/1988
- Accredited Since:
- 6/22/2001
- Type of Entity:
- Corporation
- Number of Employees:
- 26
- Hours of Operation
Primary
- M:
- 8:00 AM - 6:00 PM
- T:
- 8:00 AM - 6:00 PM
- W:
- 8:00 AM - 6:00 PM
- Th:
- 8:00 AM - 6:00 PM
- F:
- 8:00 AM - 6:00 PM
- Sa:
- 9:00 AM - 2:00 PM
- Business Management
- Ms. Jeanne Everett, Account Representative
- Ms. Angie Henderson, Operations Manger
- Contact Information
Principal
- Ms. Jeanne Everett, Account Representative
Customer Contact
- Ms. Jeanne Everett, Account Representative
- Ms. Angie Henderson, Operations Manger
- Additional Contact Information
Fax Numbers
- (803) 735-8279Primary Fax
Phone Numbers
- (803) 424-5207Other Phone
- (803) 735-8279
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
05/24/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Carol M
11/01/2022
2nd Wind Heating & Air Conditioning, Inc. Response
11/04/2022
Notes:
This was a customer that had a cracked collector box and rusted out heat exchanger. The existing equipment was a Tempstar gas pack and it was 10 ½ years old and out of warranty. The customer was quoted to replace the gas pack and no reference was made to wanting to explore different equipment. As our main brand is Tempstar the technician quoted her to replace it with a new Tempstar gas pack. The new Tempstar is the latest version of this series of gas pack at a comparable seer rating. Upon completion of the installation the customer then made reference to the gas pack being the same model number as her prior gas pack and would not pay the technician. The technician called her back and she apologized for her prior stance on not paying as she had looked at the model number again and it was very similar, but it was different.
Thank you!
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