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          Find a Location

          Kinetico Incorporated has 8 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforKinetico Incorporated

            Water Softener Supplies
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            1.73/5stars

            Average of 11 Customer Reviews

            Customer Complaints

            14 complaints closed in last 3 years

            6 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 6/12/1989

            Years in Business: 54

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Kinetico Incorporated manufactures and wholesales a full line of water treatment solution products for residential and commercial/industrial applications. 

            Kinetico also owns and operates retail water treatment sales and service locations which provide sales, installation and service of water softeners, drinking water filtration systems, salt, chemicals, drinking water and other specialty product solutions including:

            Aerators * Arsenic Guard® * Calcite Backwashing Filters * Carbon Backwashing Filters * Chloramine Reduction Systems (CRS) * Dechlorinators * Macrolite® Backwashing Filters * Neutralizers
            Powerline™ PRO Series Filters * Scale Reduction Systems (SRS) * Sulfur Guard™ Backwashing Filters * Whole-House Water Filtration Systems

             

            Business Details

            This is a multi-location business.

            Find a Location

            Kinetico Incorporated has 8 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              1/1/1978
              Years in Business:
              54
              Business Started:
              1/1/1970
              Business Incorporated:
              12/1/1970
              Accredited Since:
              6/12/1989
              Type of Entity:
              Corporation
              Alternate Business Name
              • Monument Water
              • Kinetico Cleveland, Kinetico Columbus, Kinetico Northern Michigan
              • Kinetico Quality Water Systems
              Business Management
              • Mr. John Blackford
              • Kelley Vanek, Sr. Legal Administrator
              Contact Information

              Principal

              • Kelley Vanek, Sr. Legal Administrator

              Customer Contact

              • Kelley Vanek, Sr. Legal Administrator
              Additional Contact Information

              Customer Complaints

              14 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/01/2023

              Complaint Type:
              Billing/Collection Issues
              Status:
              Answered
              My water heater was replaced and upon turning the water line back on one of the Kenitico tank started leaking.i called Kinetico to send a technician to check it out. They said they’ll have to charge me the $199 to send a technician to my home. It took them 10 days to send a technician and fix my tank. The technician was at my home for no more than 8 mins because all he had to do is twist the tank in place 3x and filled out his paper work for payment. These water tank shouldn’t be leaking so easily like that and for Kenitico to charge their costumer $199 for their low quality installment is such a scam. They need to have a better service and not let their costumer wait without water softener that long since it’s such a minor fix.
              Read More

              Customer Reviews

              11 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Kody N

              1 star

              02/12/2024

              I believe Kinetico doesn’t watch its installers very well I had a system installed and I was told if I moved they would move my system for free I should’ve known better nothing is for free like they claimed $699.00 dollars later I was treated rudely and my system is set to be moved how can any one company promise something then charge for it I like my system otherwise I would have not paid for it’s move I believe Kenetico should watch it’s dealers better before they run a good a good product with bad service

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