Customer ReviewsforMove For Less, LLC

I can't stress enough that you should steer clear of this business. They damaged SEVEN pieces of furniture. Seven. The amount of damage is breathtaking. I have a corner desk that they needed to disassemble. They did not bring any of their own tools but used my tools (they did not ask me if I wanted them to take it apart or if I wanted to do it myself--they just grabbed my tools and went to town on it). They literally ripped the desk apart. I had to use a series of brackets to put it back together. Huge chunks of wood are missing from all these pieces of furniture. But because six of the seven are pressboard, they won't do anything about it. Their contract, which you don't see until they arrive for the move (and so you have no choice but to sign and proceed because what are you going to do at that point when you have to be out of the house?), explicitly excludes pressboard furniture from their damage claims. So if you own anything from Ikea, Wayfair, Target (and who doesn't?) they can do absolutely anything they want with them. The seventh piece of furniture that was damaged is an Amish-built solid oak hope chest, which is now all scratched up. They ask for 30 days to resolve any issue. It has now been nearly 2 months and they are still just telling me they're "looking into it," AND said (direct quote), "I am very confident that a negative review/complaint regarding damages that we are not liable to repair will not help my crusade to get you some sort of compensation." So basically "don't tell other people how terrible we are or we won't do the right thing and resolve this in any way." They also tore up the grass on the public tree lawn across the street from my house when they were trying to back into my driveway (which took them 30 minutes to do--not an abnormally tight driveway by any means, just a normal city driveway on a normal city street--because they obviously have no idea how to drive a moving truck). They said they would come out and take care of that. That was nearly 2 months ago and I'm still waiting. They also took my tools in the truck with them (up in the cab) without telling me, so they'd have them available if needed at the new house. So if they had forgotten them in the cab (which they did do with some of my hardware, which I never received back) I wouldn't have even known about it. Finally, it was raining the day of my move and they did nothing to protect my floors. I had to have the carpets steamed after they left. I understand that they can't do anything about the rain, but to not put anything down to protect my floors was terrible. Oh, and they were late. Look, I get it, pressboard furniture is not the same as solid wood. But some of it is pretty expensive and it's come a long way from the pressboard of the 80s and there is absolutely no excuse for a move of 4 miles to damage SEVEN pieces of furniture, pressboard or not. With one exception, we're not talking cheap $40 bookcases. We're talking beds, filing cabinets, desks, dressers that cost hundreds of dollars each. And we're not talking scratches on the finish. We're talking holes and large (anywhere from 3-6 inches) chunks of wood missing. I've moved a lot of times and I've never experienced anything like this. You're better off hiring the Three Stooges and Laurel & Hardy.