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Find a Location

Olympic Water Treatment has 1 locations, listed below.

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    Business ProfileforOlympic Water Treatment

    Water Softener Supplies
    BBB accredited business

    Additional business information

    Additional Info:
    Prior to August, 2012 this business operated under the name Rainsoft of Cincinnati.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/8/2014

    Years in Business: 52

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Olympic Water Treatment in Loveland, OH offers water softener and conditioning equipment service and supplies and water filtration and purification equipment.

    Business Details

    Location of This Business
    10663 Loveland Madeira Road, Loveland, OH 45140-8965
    BBB File Opened:
    2/1/1984
    Years in Business:
    52
    Business Started:
    1/1/1972
    Accredited Since:
    10/8/2014
    Type of Entity:
    Limited Liability Company (LLC)
    Related Businesses
    Business Management
    • Mr. Michael V. Phelps, Owner
    Contact Information

    Principal

    • Mr. Michael V. Phelps, Owner

    Customer Contact

    • Mr. Michael V. Phelps, Owner
    Additional Contact Information

    Fax Numbers

    • (513) 683-8457
      Primary Fax

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/23/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Olympic installed a water softener in July of 2021. At the time the cap to the monitor was cracked. They said they would order a new one, collected their payment and left. I have since called and sent letter. No answer!!!!!! We need the cap to this monitor to sell our house. I also want it to just finish the job.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael R

    1 star

    12/11/2021

    I had remodeled my kitchen and wanted to reinstall a new kitchen faucet. With new counter tops asked Mr.******************** what size hole to put. He told me 1. When tops were installed that is what was cut out. I called and scheduled an appt. And ordered a new faucet. That day got a call from the service man. (Mr. ******************** son) and said he was sick. Week later I had to call to get them to come out. When he came out he had the wrong faucet color, had to leave twice to go get supplies. Had to come back the next day to finish. He hooked up my ice maker. It leaked on my new floor. I shut it off and had my contractor fix. His son told me that he would have his dad order me the correct faucet. Called a month later and Mr. ******************** knew nothing. He told me he would order. Here it is 2 months later and I have not heard from him. BTW the hole Mr. ******************** recommended to install is to big and now the faucet is very lose. During the service call my water was never tested. Very disappointed in this company. I do not recommend them.

    Local BBB

    BBB Cincinnati

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