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Find a Location

Shawnee Animal Clinic, Inc. has 1 locations, listed below.

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    Business ProfileforShawnee Animal Clinic, Inc.

    Veterinarian

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers veterinary medical care.

    Business Details

    Location of This Business
    101 Bierly Road, Portsmouth, OH 45662
    BBB File Opened:
    4/2/1993
    Years in Business:
    35
    Business Started:
    7/1/1988
    Business Management
    • Dr. Gail E. Counts, Owner
    Contact Information

    Principal

    • Dr. Gail E. Counts, Owner

    Customer Contact

    • Dr. Gail E. Counts, Owner
    Additional Contact Information

    Fax Numbers

    • (740) 353-5438
      Other Fax

    Email Addresses

    Industry Tip

    BBB Tip: Choosing a veterinarian for your pet

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Garry R

    1 star

    03/04/2024

    From ***** ********, Vietnam Vet I just want everyone to know how they treated my therapy dog, ******. He was there for me everyday. They set me up with Dr. Alexandra V********s. She sent us home with 3 bottles of pills after I insisted that he was too sick to go home. Less than 12 hours later, I called to bring him back in. They informed me it would be considered an "emergency visit" even though I already paid in full on Saturday. They wouldn't even see him until I gave them my **** card. All this place cares about is money, not the animals they are supposed to care for. The kept him for 4 days. Dr Vi******** insisted that I take him home, but only after I pay the bill in full, of course. At this time, I still think he was too sick to be sent home. After 9 days, he kept getting worse to the point that he couldn't walk. I called them back and they told me to bring him in. I told them that I had an hour drive so be ready. I sat there for 90 minutes in the lot waiting on someone to come out. The door opens, but someone had accidentally let a dog out. 10 workers came after the stray. As I'm holding ****** praying he doesn't die, a worker acknowledged me and said she would get someone. Another 15 minutes later, 2 petite girls came out. ****** is 105 lbs. He is struggling to breathe and they begin to pull on him, stressing him out even more. I don't know where the men are. They were killing him. So I picked him up to load him on the cart. After 2 1/2 hours he was finally in the building. He suffered for way too long. I will never forgive them for letting him lay there that long. I cry daily. I miss him so much. As I am holding him in my arms waiting for them to euthanize him, they asked how I was going to pay. He was my family for 11 years and they couldn't wait? I paid upfront the previous 3 times. They don't care about nothing but money. I HATE THEM FOR THAT. This isn't about the cost; I would pay ANYTHING to save him. Its about compassion

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