3 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Richard H
1 star12/07/2021
Drivers asking for tips via text messages. I placed an online order with the LaRosas store in forest park. I never leave a tip in advance as we have gotten burned in the past by leaving a tip before we receive the order. Just as if you would eat-in, why leave a tip before receiving the food?When the deliver arrived, we did ask that the driver to text us when they arrive and to please leave the food on the porch.When the driver arrived they did text us that they were here and that:theres been an issue with online gratuity not showing up so if you left a tip, it didnt work. Sorry, sounds like Im asking for one but its a technical issue drivers have been dealing with today.It does indeed sound like they are asking for a tip!If this is the way the company is having their delivery people ask for tips, we will stop ordering from LaRosas. If this is a problem with *************** store, the LaRosas upper management should consider how to resolve the problem.Review from evelyn c
1 star09/10/2021
Ordered a baked royal from The cold spring location only to wind up with a blackened zip tie wedged Between my teeth. Store offered to make me another one. I tried not to vomit. They are responsible for providing a safe and clean eating environment and that was not done. No renumeration has been offered. Not even an offer to tour their facility to assure me they are not filthy.I would like to know how this object got into the bread and at what factory. My mind is ruined. The thought of eating at any restaurant makes me sick. I have never seen anything like this and could never eat a La Rosas product again. Wish I could include photos.Review from rob f
2 stars06/16/2021
I went to use my free Reds pizza coupon at the Sharonville location TWO DAYS after receiving it. It's supposed to be good for a week, and I was told it had expired. Last time they gave a free pizza to EVERYONE IN THE STADIUM. Now, only the first 2000 fans from anywhere get a free one. The company still gets a lot of hits at a fraction of the cost and they're going to reject what should've been a valid coupon? WRONG! You risk losing a customer over $6?!? I won't be back to La Rosa's for a LONG TIME!
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