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Find a Location

Turfway Auto & Collision has 1 locations, listed below.

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    Business ProfileforTurfway Auto & Collision

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/24/2019

    Years in Business: 26

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Turfway Auto & Collision, Inc. in Erlanger, KY offers auto repair, painting and body work services.

    Business Details

    Location of This Business
    3449 Turfway Road, Erlanger, KY 41018-3170
    BBB File Opened:
    11/13/2000
    Years in Business:
    26
    Business Started:
    3/1/1998
    Accredited Since:
    6/24/2019
    Type of Entity:
    Sole Proprietorship
    Hours of Operation

    Primary

    M:
    8:30 AM - 5:00 PM
    T:
    8:30 AM - 5:00 PM
    W:
    8:30 AM - 5:00 PM
    Th:
    8:30 AM - 5:00 PM
    F:
    8:30 AM - 5:00 PM
    Business Management
    • Mr. Anthony Booth, Owner
    Contact Information

    Principal

    • Mr. Anthony Booth, Owner

    Customer Contact

    • Mr. Anthony Booth, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/22/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I have my car currently in this auto shop for repair. I took it there and got an estimate a month ago. They told me they would fix it for $650 and i should bring it back in a week. I did jus that. They called me today and said that my car was finished and ready to go. So i dropped my rental car off and got a ride to the shop. Upon arriving there, my car was not finished. There was still damage to my car that was very visable and was part of what we agreed to fix. I ask the guy why they did not fix that area and he stated that after they started working on the car that they realized it would cost more to fix the car properly. I was shocked. I ask him why did you not tell me this and he said that he just figured he would tell me when i came to pick it up. I told him that was not right and that i had already dropped off my rental car and he could have cared less. I left the car there and told him it needed to be fixed the way it was quoted and promised. He says they are going to charge me more money. I want my care fixed properly for how he promised and for the price the quoted.
    Read More

    Customer Reviews

    0 Customer Reviews

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