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Find a Location

McCluskey Chevrolet Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • McCluskey Chevrolet Inc.

      9673 Kings Auto Mall Rd Cincinnati, OH 45249-8241

      BBB Accredited Business
    • McCluskey Chevrolet Inc.

      8525 Reading Rd Cincinnati, OH 45215-5530

      BBB Accredited Business
    • McCluskey Chevrolet Inc.

      435 E Galbraith Rd Cincinnati, OH 45215-5453

      BBB Accredited Business

    Business ProfileforMcCluskey Chevrolet Inc.

    New Car Dealers
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    Mike Kelsey is also identified in BBB files as the President of Mission Automotive. A separate report on Mission Automotive is available upon request.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.3/5stars

    Average of 33 Customer Reviews

    Customer Complaints

    138 complaints closed in last 3 years

    59 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/30/1988

    Years in Business: 50

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    McCluskey Chevrolet Inc. in Cincinnati, OH offers new and used car sales, service, leasing and repair.

    Business Details

    This is a multi-location business.

    Find a Location

    McCluskey Chevrolet Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • McCluskey Chevrolet Inc.

        9673 Kings Auto Mall Rd Cincinnati, OH 45249-8241

        BBB Accredited Business
      • McCluskey Chevrolet Inc.

        8525 Reading Rd Cincinnati, OH 45215-5530

        BBB Accredited Business
      • McCluskey Chevrolet Inc.

        435 E Galbraith Rd Cincinnati, OH 45215-5453

        BBB Accredited Business
      Location of This Business
      9673 Kings Auto Mall Rd, Cincinnati, OH 45249-8241
      BBB File Opened:
      1/1/1974
      Years in Business:
      50
      Business Started:
      1/1/1974
      Accredited Since:
      11/30/1988
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of UD019247 for this business, issued by Dealer Licensing Division Ohio Motor Vehicles

      These agencies may include:

      Dealer Licensing Division Ohio Motor Vehicles

      4300 Kimberly Parkway

      Columbus OH 43232

      (614) 752-7636

      Fax: (614) 7527220

      http://ohioautodealers.com/

      Type of Entity:
      Corporation
      Business Management
      • Mr. Keith McCluskey, C.E.O.
      • Ms. Stephanie Black
      • Ms. Karen Shepherd
      Contact Information

      Principal

      • Mr. Keith McCluskey, C.E.O.

      Customer Contact

      • Ms. Karen Shepherd
      Additional Contact Information

      Fax Numbers

      • (513) 679-9422
        Primary Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      138 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/25/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      I purchased a vehicle around February 23, 2024 and that same night within 10 minutes after someone dropped the car off to me the check engine light was on. I instantly sent a text message informing them that it was on. They said it was the gas cap and for me to find a repair shop to get it fixed and don’t take it to a dealership. I took it to a repair shop and they found it was leaking a lot of oil and something was wrong with the EVAP. Then, the next day it wouldn’t drive over 50 mph just suddenly slowed down and me and my baby almost got hit by an 18-wheeler. I constantly tried to reach someone at McCluskey and they never got back. Then, the sales person was going back and forth with me arguing about their mess up. So, I told them I would file a complaint with you all and the director reached out. Now, I took it 5 different times to two different repair shops. I ended up having to pay more than $450 for a battery because the wattage was very low. Because I had to pay this I am not able to pay my car note and no one at the company is answering my calls, texts, or emails. Also, I wrote a ****** review and they wrote back they would reach out to me and never did and that was more than 2 weeks ago. Based on FTC laws they were not supposed to sell me a car that they knew something was wrong with it.
      Read More

      Customer Reviews

      33 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jenna B

      1 star

      04/18/2024

      My wife brought her ***** in (14,000 miles, still under warranty) because it was making weird noises. We were charged $140 for them to tell her that there was a walnut that had gotten stuck in the car-nothing was even wrong with it. Then, as she stopped for gas on the way home, she noticed a broken taillight, the back number dented and loose, and scuff marks and scratches on the back of her car. Turns out the lot tech backed her car into a truck and didn’t tell anyone until she had driven home. We were just told that it will be an entire week before they can get her a rental car and get the car in to be repaired. SEVERELY disappointed in this abysmal customer service. They wrecked her car and let her leave in it. What are we supposed to do for the next week until they can get us a rental? Hope that nothing falls off as she drives it? Unbelievable. Will never be buying a ***** or using this dealership again.

      Local BBB

      BBB Cincinnati

      BBB Reports On

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