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Business Profile

Water Damage Restoration

Power Restoration of Rockford Water & Fire Damage

Reviews

Customer Review Ratings

5/5 stars

Average of 7 Customer Reviews

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Review Details

  • Review fromRocio A

    Date: 07/07/2023

    5 stars
    I called Power Restoration and a couple of other restoration companies to come do an estimate of water damage I suffered in my home. Power Restoration was the first to come out to my home and they were very prompt, thorough, they explained the whole process step by step. I chose to go with them for those reasons and they exceeded my expectations from start to finish. They did what they said they would and they did it in such timely manner. They helped me through out my insurance process and that took a great relief off me as a first time homeowner and it being my first claim ever. I would 100% recommend them to anyone that has suffered water damage.

    Power Restoration of Rockford Water & Fire Damage

    Date: 07/08/2023

    We're extremely thrilled about your experience with us! To see that our hard work and efforts are making families satisfied means everything to everyone employed here at Power Restoration. If your family ever encounters another traumatic catastrophe, please do not hesitate to call us. Again, thank you!
  • Review fromCarolyn G

    Date: 06/01/2023

    5 stars
    Three levels in my home suffered water damage. I called Power Restoration for water damage repair, and they worked non-stop at my home removing water-damaged flooring, drywall, and carpet along with carpet padding. I would highly recommend this company. Very respectful, and communicates all the steps, thank you so much Power Restoration’

    Power Restoration of Rockford Water & Fire Damage

    Date: 06/04/2023

    Thank you for your excellent review of our workmanship involving your water damage loss. Hopefully, this will never happen again, but if something does occur in the future, you can always call us. Again, thank you!
  • Review fromLarry T

    Date: 05/31/2023

    5 stars
    Friendly, Professional, Prompt, Courteous, Meticulous, Indefatigable.... are some of the terms I would use for Power Restoration. After a fire destroyed the top floor of my home, they worked tirelessly to remove the damaged area, pack up the items that were recoverable. Tore down the damages structure to the frame. Thoroughly cleaned/vacuumed everything, even cleaned the soot from the windows. They explained the work along the way so I knew what was being done and why! Promptly submitted mitigation costs to my Insurance. Documented with photos what was done.
    I would recommend them for any mitigation you ma need without reservation. Nest I have them for the rebuild, and will add to this review after that part of the process has been done.
    I you want the best, these guys are way above average!!

    Power Restoration of Rockford Water & Fire Damage

    Date: 06/01/2023

    It can be very difficult for anyone to go through such a traumatic loss, especially fire damage to your home. All of our staff understands the severity of the circumstance.
    This is why we immediately take action because we want you, and all other clients to get back to a normal life. Even if it means very long hours in doing so. We care about your home being home again,. All of us at Power Restoration appreciate your excellent assessment of us in the mitigation phase, now let's rebuild this home and bring everything full circle. Again, thank you !
  • Review fromHabib S

    Date: 02/11/2023

    5 stars
    It was a pleasure working with ******* and his team. From the beginning of our communication every encounter had been nothing short of professional. The communication was excellent and responses were quick and timely which really helped build my trust with the company. Above all Im very pleased with the quality of work done on my home. My experience with this company was very pleasant and I felt very comfortable working with them. I would recommend them to anyone looking to get work done on their home.

    Power Restoration of Rockford Water & Fire Damage

    Date: 02/12/2023

    Dear ******************,Because of clients like you, we continue to grow as a business!Water-damaged flooring is never suitable for any home. Thank you for reaching out to us to service the issue. Also, we're very grateful for the 5-Star review shared with the community.Building relationships means everything to us at Power Restoration.Again, thank you; we can't stress our appreciation enough.If you have any problems in the future, our doors are always open to you. Thank you!
  • Review fromAnna K

    Date: 02/02/2023

    5 stars
    They are very honest, they tell you exactly what needs to be done and how they are gonna do it and they keep you informed the entire time. I couldnt thank them enough for the work they did in my house.

    Power Restoration of Rockford Water & Fire Damage

    Date: 02/15/2023

    Thank you for your 5-Star review, As a water damage restoration company, we must keep our clients involved in all phases of the work. As the restoration contractor, you, as the client, are a team. And teammates help each other.Again, from all of us at Power Restoration, we're very grateful for your kind words. We will be there for you anytime if you ever needed us again.
  • Review fromRosemarie K

    Date: 02/02/2023

    5 stars
    Amazing business, spent a long time working on our basement to remove mold. They went above and beyond with their services for us.

    Power Restoration of Rockford Water & Fire Damage

    Date: 02/03/2023

    Hello ****************,Thank you for sharing your experience with the community. We take a great deal of pride in restoring homes. Your 5-star review helps us realize that our work is noticed and appreciated.Again ****************, thank you, happy to have serviced your home.
  • Review fromCharles A.

    Date: 09/16/2022

    5 stars
    I got water in my basement during this past Sunday's heavy rain. I thought I could take care if it myself but the eater kept coming in. I called Power Restoration and within an hour they were here and gave me a quote right away. They started work and stayed until 11:30pm. The next day they were back and finished the job around 8pm. They told us step by step what they were doing and why they needed to do it. When the job was done they cleaned up everything and hauled away all the waste. The then sprayed the entire basement for mold and other particles in the air. My basement is nice and dry. The were very polite and a pleasure to talk with. They went the extra mile to make us feel at ease.Thank You Power Restoration.

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