Customer ReviewsforElectronic Processing of North America, LLC
11 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from John U
5 stars11/06/2023
EPNA has made the process of receiving client payments very simple and easy. From the very outset of our relationship, EPNA has gone to great lengths to ensure we learn to navigate the software properly. They have made themselves readily available and any questions that cannot be answered immediately are followed ** in a timely manner. I would like to give a special shout-out to ***************************, who's help and guidance was exceptional.Electronic Processing of North America, LLC Response
12/01/2023
Thank ****************, for your time to provide this review of your payment solution. We agree, you are in very capable hands with your merchant consultant ************, and we will be here for support when you need!Review from Rudy M
5 stars09/21/2023
I wanted to take a moment to express my utmost satisfaction with the services provided by EPNA. Working with EPNA and her team has been an absolute pleasure, and I couldn't be happier with the credit card processing solutions they offer. From the very beginning, their team demonstrated a high level of professionalism and expertise. They took the time to understand my unique business needs and provided tailored solutions that have greatly improved the efficiency of my operations. The seamless payment processing has not only simplified transactions for my customers but has also significantly enhanced our overall financial management. What truly sets EPNA apart is the exceptional customer support. Whenever I've had a question or needed assistance, their team has been prompt, courteous, and incredibly helpful. It's clear that you prioritize customer satisfaction, and it shows in every interaction. EPNA has played a crucial role in the success of our school, and I can confidently recommend their services to anyone seeking reliable and efficient credit card processing solutions. Thank you for your dedication to excellence, and I look forward to continuing our partnership for years to come.Electronic Processing of North America, LLC Response
09/28/2023
**** and *****************************,From all of us at EPNA, thank you for trusting us with your credit card processing. We are delighted to be able to process your payments and here for any questions or comments that *** arise. With Gratitude,The EPNA TeamReview from Sue B
5 stars08/08/2023
EPNA did a great job transitioning us from our existing merchant account to their system. They resolved all the hiccups quickly, and we had a few hurdles. The website is easy to use, especially the virtual terminal and reports. I recommend this company to anyone processing credit card payments via virtual terminal. They have nice monthly reports and I've never had an issue with payments.Electronic Processing of North America, LLC Response
08/09/2023
Thank you for your time to provide this detailed review! We are so happy to be your credit card processing solution, and very glad to hear the features are working well for your company.Review from Joan H
5 stars08/01/2023
We have never had an issue with the company everyone is helpful and great to work with. I would recommend this product to anyone. Thanks ********************************************************************Electronic Processing of North America, LLC Response
08/02/2023
Thank you, ****, for your review! You have been a valued customer for many years, and we truly appreciate you taking the time to write this review.Review from Angela K
5 stars07/19/2023
EPNA has been a great asset to our company! They have made transitioning to accept credit cards so easy. The communication and helpfulness is great as well as their staff. Our company would totally recommend EPNA for their credit card needs! **************Electronic Processing of North America, LLC Response
07/21/2023
Thank you so much ****** from ************************ on your review. We are so excited that American *********************** referred you to **** and glad everything has been going well. We are here whenever you need.Review from Daryl R
5 stars07/11/2023
EPNA is excellent. Issues are quickly resolved via phone. The technicians are willing to help and are very personable.Electronic Processing of North America, LLC Response
07/12/2023
*****, we have loved watching you and your team grow at ***********. Thank you for trusting **** with your credit card processing as we know you deserve the best!Review from Brygith S
5 stars06/20/2023
EPNA is incredibly easy to work with. They have an easy process and a great team to make it all work.Electronic Processing of North America, LLC Response
07/21/2023
Having a banker like you, Brygith, at American ************************ has been such an amazing partnership. **** appreciates the detail that you put into your client relationships and we will always treat your clients the way a credit card processing company should. Thank you again for trusting **** with your merchants!Review from Juana C
5 stars06/08/2023
Love working with EPNA. Always responsive, a pleasure to work with. I love having someone I know who I can contact whenever I need help or have a question!Electronic Processing of North America, LLC Response
07/12/2023
Thank you so much American Granite. You have been a valued customer for many years now and it means so much to **** that you took the time to write such a great review.Review from Emanuel W
5 stars06/02/2023
I enjoy working with EPNA. They are the best credit card processing company we have worked with so far.Electronic Processing of North America, LLC Response
06/05/2023
Emanuel, we appreciate your review. We are super pleased that you are happy with EPNA for your credit card processing and we're here if you need anything.Review from Mary N
5 stars05/17/2023
I can not say enough great things about EPNA! They are truly one of the best organizations I have ever worked with. EPNA helped ** get up and running on a nearly impossible deadline, and they did EVERYTHING necessary to get the job done. The whole team is knowledgeable about trends in the industry, dedicated, and always responsive and professional whenever I reach out to them for assistance. I would absolutely recommend EPNA to anyone who is looking into the services they provide.Electronic Processing of North America, LLC Response
06/05/2023
Brunswick Family Assistance team, we are thankful you chose EPNA to process your donations for your non-profit. Thank you for your kinds words as well.
Customer Review Rating
Average of 11 Customer Reviews
Contact Information
1804 Central St
Evanston, IL 60201-1573
Business hours
Today,Closed
MMonday | 9:00 AM - 6:00 PM |
---|---|
TTuesday | 9:00 AM - 6:00 PM |
WWednesday | 9:00 AM - 6:00 PM |
ThThursday | 9:00 AM - 6:00 PM |
FFriday | 9:00 AM - 6:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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