Customer ReviewsforCarfect

First of all on ******** ads it shows you only need $500 to get into any car when I got there. They didn't know anything about it so we had to put together $1500.After about two days, my daughter expressed to me that the car was jumping every time she push the gas so we reported it back to the dealership, and they took it to Their mechanics and they found out that the transmission was completely shot and then they ordered a transmission. My daughter was without a car for at least three weeks and she still made her payments on time. After us complaining, they finally called us back and said that they sent them the wrong transmission or something of that nature and that it wouldn't Pass inspection. So we told him we wanted our money back or what would they do about this situation so they gave us another car the same make and model but different year and then about two weeks ago and the car wouldn't start. We called the dealership and they tried to direct us to the Mechanic once more, but after going through the first situation of not getting our car back at all after three weeks, we didn't trust the mechanics anymore and then they started to answer my calls because I called repeatedly because my daughter needed her for school and ******* my 20 years of purchasing cars I have never received the level of care for their business as I did with this company. This company Should not be selling cars because its a scam they charge people $16,000 mind you you can purchase a brand new car for $18,000 but I decided to give them a chance with the second car. They only give you you one month of warranty But I believe the cars already have issues before they put them on the lot because there is no check engine light on, but the car ends up not turning on or the transmissions are bad. After looking at all the reviews on BBB. We are all saying the same thing, so do not trust this business at all from the salesman to the mechanics To the advertising on ********    

This car lot is full of ****. I only owe one car note they came in took my car from in front of my house I'm not gone write a book cause everything these peoples in the reviews saying is so true?? I have nothing good to say about them but they need to be closed down immediately.   

This company sells a lot of lemon cars also claims to fix problems with vehicles, but get the same results over the same problems that they supposedly fixed

Nightmare. PLEASE DO NOT BUY A CAR FROM NONE OF THEIR LOCATIONS. I purchased a car 9months ago these people had someone to stole my car from in front of my house with out my permission & took it to the south side location & claimed it was totaled. When nothing was wrong with my vehicle now trying to make me commit insurance fraud. they told me to come down pay them $500 deductible & they will not put the car on my credit but I'm unaware of the steps that they are taking. I'm sure my car was work and very much drivable.im still confused on what insurance company they are committing fraud through because its not my person insurance please be care I am not getting a attorney involved. It's not fair we sign up as a contract to pay your car within a certain amount of time and then somehow here comes someone taking your vehicle trying to make you do things that's not honest, not fair. I believe that this company should be shut down for fraud. 

& its only getting 1 STAR BECAUSE BBB MADE ME RATE THEM ! I purchased this car not even a month ago ! The wheels are wiggly , overheating, it was a hole in the oil pen I wouldn't have known if I wasn't with my husband ! They don't give out loaner cars even the guy at the place I gotten an oil change from told me to give the car back ! All kinds of lights started coming on after 2 weeks ! I been scammed I never thought they'll do that because they were so thirsty to not give me a car cause I only had 3k ! It didn't matter if I had more than that they were still gonna give me a horrible car . Let along it stopped on me in the middle of traffic I could've died ! Now I'm stuck with no car and its no telling how long it'll be before I get it back ! At this point I don't even want the car back!! THEY ARE BAD FOR BUSINESS I HATE THEM I WANT THEM OUT OF BUSINESS ! I AM A TAX PAYER I DONT DESERVE THIS !  

Was a total waste of time. Lady on the phone took all my info including paycheck stuff, proof of address, picture of my driver's license. I even filled out an application with my social security in it. I talk to her hours later and she said I need **** down instead of my **** and I'm approved. No co signer. So she schedules me to come in. The sales/finance guy is collecting the same exact stuff the original lady did. He's filling out another application even though I got approved already. After reviewing he tells me that I have to put 7-8000 down now. I live an hour and a half away. I told the lady this on the phone. I wanted to be approved first because it's a far drive. It's why she took all my information to begin with. The guy just says sorry. So I wasted 3 hours of driving and another hour of doing the same application process I did hours ago.

This company has horrible customer service they call you and speak to you in such a demanding manner it makes you question your choice with buying a car for them we were told I pay days for the 13th and the 28th I bought my fiance a car in October at the end of the month I was not offered any end of the month discounts but because it was his birthday I was just trying to get him in a vehicle that would make his day once we found a vehicle after spending all day at the car place we worked out a schedule that we thought would be the paydays we just received a call this morning letting him know he has been late on his car notes payment since he began making payments but no one has ever said anything we are being forced to now bring check stubs and all of this stuff again as if we're not able to pay for the vehicle have no problem bringing the check stubs my issue is when I contact them to see what is the issue and why we were never contacted since October and it is now January both the manager and the customer representative were very rude and talk down to me this company *****

They steel. They keep your personal belongings. They messed up my car speaker and kept my audio system.

I purchased a vehicle with this company May of 2023. This vehicle was involved in a minor collision in October of 2023 with damages to the driver fender/bumper. I went through the process of getting the damages repaired. Again, very minor. The body shop in which I choose contacts me with the worst news I couldve imagined. They explained that in the process of removing the bumper to check for any unforeseen damages below the surface, they came across even more substantial damage to the opposite side of the vehicle. They insisted I told them who sold me the vehicle as it should have never been able to pass a safety inspection. Well lets just say, they hid it well by patching up the bumper over the damages that I assume came with the vehicle when they purchased it from auction. Heres my biggest dilemma. Body shop says theres no way they can give me back my vehicle without repairing because of the safety hazard. Now that they discovered and are aware, they could be responsible of my car were to combust into flames or something else as a result of these hidden damages. I have called and emailed the company and I was first given the run around transferred from one person to another. Once I reached *******, who was indeed the person responsible for handling my complaint, I havent heard anything since. Now Im stuck without a vehicle, a substantial auto loan, and a company who refuses to answer my calls and e-mails. I feel this company are predators for those desperate in need of a vehicle with bad credit, and its not fair to put those people in an even more financial bind,

Terrible is the perfect word to describe this company. I just read the previous reviews and Im currently experiencing the same exact issues or similar. Theres no point in me writing a big paragraph like everyone else because its already have came to your attention on what kind of company they are running. Nothing but a SCAM! I dont understand why this company is open for business!!!