BBB Accredited Business Profile

West Unified Communications Services, Inc.

West Unified Communications Services, Inc.

(773) 399-1600

West Unified Communications Services, Inc.

26 years in business
8420 W Bryn Mawr Ave
Ste #400
Chicago, IL 60631-3489
Fax Numbers
  • (773) 399-1588
Additional Phone Numbers
  • (800) 374-2441
Additional Email Addresses
BBB File Opened: 03/21/2000
Business Started: 04/03/1991
Business Started Locally: 04/03/1991
Business Incorporated: 10/02/1995 in DE
Type of Entity
Business Management
  • Ms. Molly Fulghum, Senior Director of Customer Care
Business Category
  • Teleconference Service
  • NAICS: All Other Business Support Services
  • Communication Consultants
  • Internet Services
  • Videoconferencing Services
  • Web Conferencing

Service Area
We service the following area(s): City of Chicago
Alternate Business Names
  • InterCall
BBB accredited business



InterCall is a communication consultation company which provides connective technology, web conferencing, videoconferencing, and consultation services for business which require innovative connectivity services to keep their offices and workers communicating effectively across long distances. Located in Chicago, IL, this company serves businesses nationally and internationally as well as the greater Chicagoland area, including Hoffman Estates, Lake Villa, Deerfield, Crystal Lake, Highland Park, Lake Forest, Great Lakes, Roselle, Rosemont, Elgin, St Charles, Mount Prospect, Rockford, Joliet, Naperville, and Evanston. The company has been in business since 1991 and supports over 75,000 organizations, with over 85% of Fortune 100 companies using InterCall for their distance communication needs. In 2012 alone, the company executed over 21 billion minutes of teleconferencing, web conferencing, and videoconferencing services for businesses. Partners of this company include Microsoft, Cisco, Adobe, Brainshark, Blackberry, CRG, Intelisys, ARG, and WTG.

This company offers web conferencing, videoconferencing, videoconferencing, and consultation services for both small enterprises and large corporations, assisting them in helping their staff remain in contact when their offices are located in different areas of the world, be they one town over or a continent apart. Their services are broken down by industry, job function, and use, and include international solutions and mobile solutions to ensure that each customer will receive the product that works best for their company. InterCall can also provide consultation to create a solution specialized for the company itself, taking into account that company's unique culture and workflow.

Visit the website for InterCall to learn more about the company, read their blog to read about connective technology, and contact the company to discuss web conferencing and communications services.

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BBB Reason for Ratings

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
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West Unified Communications Services, Inc.

West Unified Communications Services, Inc.


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