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Find a Location

Smart Move Home Comfort Solutions, Inc. has 1 locations, listed below.

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    Business ProfileforSmart Move Home Comfort Solutions, Inc.

    Residential Air Conditioning Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/1/2015

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Smart Move Home Comfort Solutions Inc. is an air conditioning and heating contractor for residential homes and small businesses.

    Products & Services

    Services this business offers include air conditioning and heating installation, repair, and maintenance, air quality evaluation, and home air purifiers.

    Business Details

    Location of This Business
    2800 Bernice Rd Unit 16, Lansing, IL 60438-1271
    BBB File Opened:
    5/6/2015
    Years in Business:
    14
    Business Started:
    11/3/2009
    Business Started Locally:
    11/3/2009
    Accredited Since:
    6/1/2015
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    2
    Business Management
    • Mr. Steven Polanski, Manager
    Contact Information

    Principal

    • Mr. Steven Polanski, Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/06/2022

    Complaint Type:
    Order Issues
    Status:
    Answered
    Yesterday I viewed a home for rent and paid, through Zelle, an instant transfer of $80. My phone has been off network all day and when it came back on I got all my texts from the day. Smart move had text asking for my documents. Its been 24 hours and I didnt send them in right away. They just emailed me that my application has been cancled. But I paid the $80 application fee and never had the chance to fill out the application. I just paid them yesterday and now they are keeping my money and not letting me turn in an application. No where does it say the entire application will be cancled after 24 hours. It just says that after 24 hours they have the right to keep showing the property.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Anna S

    5 stars

    04/02/2024

    ***** goes above and beyond for installation and service. I had everything done by phone and excellent communication Highly recommend their services

    Local BBB

    BBB of Chicago & Northern Illinois

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