Business ProfileforLakeshore Recycling Systems

After acquiring my local trash hauler several months ago, the service has been terrible on all fronts. My trash wasn't picked up multiple times. When I called to notify LRS, they assured me they would send someone for a special pickup, but nobody ever showed up. Each time, the trash sat out for days in 80 degree heat until it became a nuisance to the neighbors. I finally canceled my service and went with another company. *** continued to bill me, even after calling multiple times and being assured my account was canceled and I would not be billed. There is no way to delete my credit card or personal information (which is a PCI violation which I have filed a complaint about). There was no offer of credit for the missed pickups or the early termination of services either, since they bill in advance. They basically just took my money and ran, and seem to be continuing to take my money. The only resolution seems to be to open a dispute with my credit card company to stop all payments in the hopes I can be rid of LRS forever. I don't make it a habit of posting negative reviews. On the contrary, I've posted several hundred positve ****** reviews for other businesses and services over the past several years. I understand the business world is hard, and I try really hard to be kind, patient and forgiving to those trying to run a business. But, the service was honestly so bad on all fronts, I had to post. These guys should not be in business. There wasn't a single part of the experience that went well, nor was there any attempt at owning the mistakes or even trying to make it right or do better. I strongly encourage anyone considering LRS for waste management services to look elsewhere.

Were sorry to hear about your experience and apologize for the issues you faced with our service. Were committed to resolving these issues. Please send us your complete service address and details of the issues via the "contact us" form online. We'll make sure your concerns are escalated and addressed so no further charges are made.