Business ProfileforBerman Subaru of Chicago

Shady Business Practices - Avoid at All Costs I recently had a highly disappointing experience at Berman Subaru of Chicago and am sharing my story to prevent others from falling into their predatory trap. Upon arriving at the dealership, the salesman who had contacted me via email acted like he did not remember confirming the car was available a few hours prior. Weird. Despite this, I decided to proceed with the process. I informed them that I would be paying cash, to which they initially agreed. However, when they discovered that the cash was loaned to me from my bank, their attitudes completely changed. The next two hours were spent with them aggressively trying to convince me to use their financing, with tactics that were both high-pressure and deceptive. They constantly repeated phrases like, "You don't like saving money?" even though their "better deal" would have cost me $125 more per month. This is because they charge interest on the entire cost of the car instead of just the amount you are borrowing. And when you question it, they try to talk circles around you. Worst of all, despite my repeated requests not to, they went ahead and filled out my check from the bank for the full amount. When confronted, they blamed a young employee who we had not been working with for the mistake, clearly trying to dodge responsibility. The ** was particularly rude and displayed scummy behavior indicative of the shady business practices rampant at this dealership. 3.5 hours and no sale because we wouldn't finance with them. Save yourself the headache and take your business elsewhere.