This Business Is Not BBB Accredited

Just Energy

Just Energy

(866) 478-5384

Just Energy

8600 W Bryn Mawr Ave
Suite 440N
Chicago, IL 60631-4602
Fax Numbers
  • (905) 670-5111
Additional Phone Numbers
  • (888) 674-7847
  • (312) 423-7313
  • (630) 321-9370
  • (888) 548-7690
  • (312) 322-9099
  • (708) 667-0190
Additional Email Addresses
  • IL_customerfeedback@energysavings.com
Additional Website Addresses
BBB File Opened: 05/18/2004
Business Management
  • Ms. Frances Findley, Manager, Corporate & Consumer Relations
  • Runyard, Manager
Business Category
  • Natural Gas Companies
  • Air Conditioning Contractors & Systems
  • NAICS: Natural Gas Distribution

Additional Information
  • On March 3, 2008, the Citizens Utility Board (CUB), Citizen Action/Illinois, and AARP have publicly announced that the three organizations have filed a joint complaint against US Energy Savings, directing the complaint to the Illinois Commerce Commis...
  • On March 3, 2008, the Citizens Utility Board (CUB), Citizen Action/Illinois, and AARP have publicly announced that the three organizations have filed a joint complaint against US Energy Savings, directing the complaint to the Illinois Commerce Commission (ICC). The joint complaint asks the ICC to ban US Energy's deceptive tactics, wipe out illegally high "exit" fees, levy fine of up to $10,000 for each violation of Illinois' alternative gas supplier law, and consider revoking its certification to operate in Illinois.

    The complaint alleges that US Energy's sales tactics violate a number of Illinois laws, including the Consumer Fraud and Deceptive Business Practices Act.

    On April 24th, 2006, the Citizens Utility Board (CUB) issued a consumer alert warning the public against misleading sales tactics used by U.S. Energy Savings Corp salespeople soliciting consumers door-to-door.

    According to the CUB alert, U.S. Energy sales people have been going door-to-door, soliciting business by posing as representatives from or claiming its service is endorsed by Nicor Gas, Peoples Gas, the ICC, and CUB. The alert also alleges that the company appears to be targeting areas of Chicago and the suburbs where English is not the native language for many of the residents.

    Citizens Utility Board's Executive Director David Kolata claimed that, "This company is engaged in the worst kind of consumer fraud, preying on people's fears of rising natural gas bills and resorting to deception in order to boost sales." As an alternative gas supplier, U.S. Energy Savings Corp offered to lock in natural gas prices for four to five years, with the company's marketing materials warning consumers that gas prices are rising and thus leading consumers to believe they can save money by locking the prices in.

    According to CUB's Gas Market Monitor, the alert states, the majority of consumers who switch to alternative suppliers wind up paying more on their gas bills. The Market Monitor is a free service provided by the Citizens Utility Board that compares the rates charged by alternative suppliers with the actual prices of Nicor, Peoples Gas and North Shore Gas, as reported to the Illinois Commerce Commission.

    For the full CUB consumer alert on U.S. Energy Savings Corp, you may wish to visit: http://www.citizensutilityboard.org/newsReleases20060424_CUBIssuesConsumerAlert.html


    More information regarding fixed-rate plans can be found at the Citizens Utility Board website -http://www.citizensutilityboard.org/newsReleases2004_1209_GasPlanAnalysis.html

Alternate Business Names
  • US Energy Savings Corp
  • Energy Savings Group
  • Natural Gas Delivery
  • Us Energy Saving Corp
  • Just Engery

NR

Advertising Review

On December 13, 2005 the Better Business Bureau sent an advertising challenge to US Energy Savings Corporation, asking for the names and contact information of ten UESC consumers who enjoyed financial savings while enrolled in the company's five year fixed-rate program. The company declined the Bureau's request to provide such documentation, citing that doing so would be contrary to the company's privacy policy.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
Complaints against this business are handled by another BBB.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Just Energy