Business ProfileforJust Energy
Current Alerts For This Business
In June 2024, BBB investigated Just Energy Group, Inc.s's business practices. This investigation was prompted by an article released regarding
"Salespeople for U.S. Energy Savings Corp. falsely promised savings, circulated bogus petitions "to lower heating bills" and claimed to work for regulated utilities and the government to lure people into "some of the worst natural gas deals in Illinois history," a consumer coalition charged in a complaint filed Monday."
To read more regarding the article, please click here.
For more information regarding consumer complaints and reviews please see the headquarter profile here.
Additional business information
The complaint alleges that US Energy's sales tactics violate a number of Illinois laws, including the Consumer Fraud and Deceptive Business Practices Act.
On April 24th, 2006, the Citizens Utility Board (CUB) issued a consumer alert warning the public against misleading sales tactics used by U.S. Energy Savings Corp salespeople soliciting consumers door-to-door.
According to the CUB alert, U.S. Energy sales people have been going door-to-door, soliciting business by posing as representatives from or claiming its service is endorsed by Nicor Gas, Peoples Gas, the ICC, and CUB. The alert also alleges that the company appears to be targeting areas of Chicago and the suburbs where English is not the native language for many of the residents.
Citizens Utility Board's Executive Director David Kolata claimed that, "This company is engaged in the worst kind of consumer fraud, preying on people's fears of rising natural gas bills and resorting to deception in order to boost sales." As an alternative gas supplier, U.S. Energy Savings Corp offered to lock in natural gas prices for four to five years, with the company's marketing materials warning consumers that gas prices are rising and thus leading consumers to believe they can save money by locking the prices in.
According to CUB's Gas Market Monitor, the alert states, the majority of consumers who switch to alternative suppliers wind up paying more on their gas bills. The Market Monitor is a free service provided by the Citizens Utility Board that compares the rates charged by alternative suppliers with the actual prices of Nicor, Peoples Gas and North Shore Gas, as reported to the Illinois Commerce Commission.
For the full CUB consumer alert on U.S. Energy Savings Corp, you may wish to visit: http://www.citizensutilityboard.org/newsReleases20060424_CUBIssuesConsumerAlert.html
More information regarding fixed-rate plans can be found at the Citizens Utility Board website -http://www.citizensutilityboard.org/newsReleases2004_1209_GasPlanAnalysis.html
At-a-glance
Related Categories
Business Details
- Location of This Business
- 8600 W Bryn Mawr Ave Suite 440N, Chicago, IL 60631-4602
- Headquarters
- 200 - 6345 Dixie Rd, Mississauga, ON L5T 2E6
- BBB File Opened:
- 5/18/2004
- Years in Business:
- 27
- Business Started:
- 1/1/1997
- Business Incorporated:
- 6/1/2005
- Type of Entity:
- Corporation
- Alternate Business Name
- US Energy Savings Corp
- Energy Savings Group
- Natural Gas Delivery
- Business Management
- Ms. Frances Findley, Manager, Corporate & Consumer Relations
- Runyard, Manager
- Contact Information
Principal
- Ms. Frances Findley, Manager, Corporate & Consumer Relations
Customer Contact
- Ms. Frances Findley, Manager, Corporate & Consumer Relations
- Additional Contact Information
Fax Numbers
- (905) 670-5111Primary Fax
Phone Numbers
- (888) 674-7847Other Phone
- (312) 423-7313Other Phone
Website Addresses
- (905) 670-5111
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.