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Find a Location

Coffey Bros. Moving has 1 locations, listed below.

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    Business ProfileforCoffey Bros. Moving

    Moving Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 22 Customer Reviews

    Customer Complaints

    46 complaints closed in last 3 years

    21 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/1/2014

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Coffey Bros. Moving is a moving company which specializes in local moving services for residential and commercial customers, including loading and unloading services and free disassembly and reassembly. The company has been in business since 2008 and provides free estimates on their services as a convenience to their customers.

    Products & Services

    We are a local Chicago's moving company and offer professional reliable and affordable moving services to both residential and commercial clients looking for moving, storage, moving labor, or any odd job.

    Business Details

    Location of This Business
    9901 Derby Ln, Westchester, IL 60154-3708
    BBB File Opened:
    9/8/2010
    Years in Business:
    16
    Business Started:
    3/7/2008
    Business Started Locally:
    3/7/2008
    Business Incorporated:
    4/12/2010
    Accredited Since:
    10/1/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    8
    Alternate Business Name
    • The Moving Specialists, Inc.
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    9:00 AM - 1:00 PM
    Su:
    Closed
    Business Management
    • Mr. Kenneth Coffey, Owner, President
    • Tina Coffey, Operations Director
    Contact Information

    Principal

    • Mr. Kenneth Coffey, Owner, President

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    46 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/29/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I called this supposedly professional moving company where they assured me they were capable of handling the job. please note that I was moving from a 1 bedroom studio apartment where everything had been moved except for a bed a couch table and a dresser. Other than that the apartment was emptied and cleaned by me. the two men that were sent took 6 hours to move the easiest things that were left also I even began to help them as they were struggling to accomplish the job this company than forces their movers to leave as they were taking too long and need to get the truck back which does not even belong to the company imaging my surprise once again, and throw all of my belongings off of the truck onto the lawn stuff laid out everywhere instead of moving in Im looking like to luring neighbors that Im being evicted , and had the audacity to charged me almost ******* for a simple move. Also the drop off destination was only 6 minutes away from my pick up location. This place is a scam and it seems that they get away with this all the time I am requesting a fair and adjusted amount to be refunded to me for this was simply a task that was used to rip off the consumer ! They were not able to take apart the bed nor were they able to put it back together. They simply laid the mattress on top of the base of the bed as I guess they could not locate where they have lost the bolts for the bed. So much went wrong and I move often and I have never paid the amount of money that I did moving out of a very small apartment. They also warmed up hotdogs ate listened to music while needing to move the furniture. Everything was very un professional with this company l, they were also late, Many others are complaining of the same issue when I went to their office they are very rude so I am requesting the Better Business Bureau to step in and hear my cause. I can be reached by mobile for any further questions I would love to go more into detail regarding this matter !
    Read More

    Customer Reviews

    22 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jacqui G

    1 star

    04/12/2024

    I had the same experience as the others on here. The final total was more than DOUBLE the estimate. The only explanation given is that it took longer to wrap my furniture. I gave a full, detailed inventory before the estimate was given, yet the estimate had no correlation to how much time it would actually take. They charged me for packing when the only packing done was the items they dissembled (which of course was also an extra fee). Additionally, when I booked, I had an extensive conversation about fees. I asked about hidden charges, etc. Only AFTER I paid my deposit did they bother to tell me about disassembly fees. I also pay for their time to disassemble. The entire experience has been horrendous. Do not use this company.      

    Local BBB

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