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Find a Location

Aloha Restoration, Co. has 1 locations, listed below.

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    Business ProfileforAloha Restoration, Co.

    Mold Removal
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 5/26/2017

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Aloha Restoration Co. is a local and fast responding home remodeling and clean up company that specializes in mold removal & mold remediation, water mitigation services & water restoration, fire restoration, smoke restoration, and home remodeling of all kinds. 

    Products & Services

    Mold Removal, Water Mitigation Services, Remodeling Contractor , Smoke Restoration, Fire Restoration Contractors, Residential Carpet Cleaning Service, Commercial Carpet Cleaning Service

    Business Details

    Location of This Business
    713 Rose Rd, Lake Zurich, IL 60047-1542
    BBB File Opened:
    5/22/2017
    Years in Business:
    9
    Business Started:
    12/11/2014
    Business Started Locally:
    12/11/2014
    Business Incorporated:
    12/11/2014
    Accredited Since:
    5/26/2017
    Type of Entity:
    Corporation
    Related Businesses
    Business Management
    • Mr. David Farbaky, President & CEO
    Contact Information

    Customer Contact

    • Mr. David Farbaky, President & CEO
    Additional Contact Information

    Fax Numbers

    • (847) 865-5738
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: House flooded? Have mold? Follow these tips

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    George P

    1 star

    09/14/2023

    Horrible company. Stay away. Our basement flooded and we called Aloha since they were local. ********************) came out to look at the damage and gave us a scope of work that was to be done to remediate the flooding. We agreed to the work to be done and asked for an estimate of the work. **** gave us a verbal estimate that we felt comfortable with. We were filing a claim through insurance and **** said we wouldn't have to pay anything (minus the deductible) since we were going through insurance. Work was completed and we didn't hear anything for a little bit. Our insurance company called us and said they would be cutting us the check and not Aloha so we could negotiate with them. Uh oh, red flag. Aloha invoiced us over $2000 that was discussed during our initial meeting. In looking at the invoice I found they put in a bunch of work that wasn't completed. I called ****'s manager ******* to state my displeasure. She said she would review the invoice and send me a new one in 2 days. Didn't hear anything for 3 weeks, then **** sent a new invoice over that was still had work that wasn't done on there & asked if he could come pick up a check. I called them out again on the invoice and they changed it yet again. I called ******* to voice my displeasure with the whole process and she could care less. Wouldn't discuss the pricing at all and offered to come pick up a check from me. Do yourself a favor and go with another remediation company. This one will ***** you for more that what they provide. They want to deal with insurance companies so they can run up the pricing. Substandard work as well. Horrible customer service.

    Local BBB

    BBB of Chicago & Northern Illinois

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