Business ProfileforMagnum Insurance Agency Co., Inc.

Policy was purchased from Seguros Magnum (562 ***************** ******) their number is ************** on 1/31/2024 I purchased a policy for a RS22. Which was paid $305. My mom went to insurance magnum office to acquire this insurance. She didnt mention anything and i already have another RS22 of my own. That same day I called American freedom insurance to cancel this ************* told me it was already cancel and I was going to get a full refund. 5 days later I got a letter on the mail saying the policy wasnt canceled. I called insurance magnum and I was told that the insurance was canceled but it would take about 4 weeks to get a full refunded. I called 3/5/2024 where I spoke with an employee by the name *****. Which he said I was going to get a refund for $170 bc my policy was cancelled on 2/20/2024. Which I dont want, I want a full refund bc my insurance was cancelled on the 1/31/2024. I spoke with 2 different employees and they kept on giving me different information. I asked to speak with a manager and he said they would give me a call back. They put me in a service without my consent that I was being charged $40 which why I making this report so I can get help with this situation and get a full refund.