Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Michaelson & Messinger Insurance Specialists LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMichaelson & Messinger Insurance Specialists LLC

    Insurance Inspection
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/1/2006

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    15 Spinning Wheel Rd Ste 202, Hinsdale, IL 60521-5403
    BBB File Opened:
    4/3/2008
    Years in Business:
    17
    Business Started:
    10/23/2006
    Business Started Locally:
    10/23/2006
    Business Incorporated:
    10/23/2006
    Accredited Since:
    1/1/2006
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Nathan Michaelson, CEO
    • Mr. Phillip Stonis, Corporate Manager
    Contact Information

    Principal

    • Mr. Nathan Michaelson, CEO
    • Mr. Phillip Stonis, Corporate Manager

    Customer Contact

    • Mr. Phillip Stonis, Corporate Manager

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/24/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Michaelson and messenger LLC has since day one not been forthright about their position and who they are. It was expressed to me that there would be a public adjuster however the public adjuster that they presented to me was actually not licensed to be a public adjuster. In addition it has been very difficult to get the work done for the house. Multiple times the wrong product has been placed in the house without moving it for over 3 months at times. As of now me and my family have been displaced for over two and a half months from our property because the construction company has been negligent and finishing the project. I have reached out multiple times of my lawyer and they have not contacted us and ****** once since then.The first disbursement made from the escrowed funds by Cross Country Mortgage was $241,656.44, primarily allocated for asbestos abatement. It is worth noting, however, that the back porch stairways leading from the basement to the second floor were not removed.The second disbursement, totaling $80,000, was made by Cross Country Mortgage on 12/19/22.Continuing from the previous statement, the third check issued by the mortgage company was dated 12/28/23 and amounted to $102,359.02.As for the fourth and final check derived from the funds originally allocated based on the travelers' estimate, it was issued on 7/28/23 for a total of $47,128.83. I currently possess this check, which is for Michaelson and Messinger until they complete the remaining work on my house.My encounter with Michaelson and Messinger has been nothing short of tumultuous. Through numerous sit-down discussions, including one that was recorded, as well as various face-to-face conversations, it has become apparent to me that this company has shown a lack of sincerity in completing the project correctly. Their actions have involved reaching out to the wrong individuals to address issues in the work, carrying out tasks with errors, delays, or even neglecting them altogether.
    Read More

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Stephanie Rose T

    5 stars

    09/11/2023

    I cant express how grateful I am to have had *********************************************** (M&M) Insurance Specialists on our corner after a house fire left our recently purchased home in shambles. *******************, our adjuster at M&M, was an absolute godsend. He was compassionate, knowledgeable and professional, which left us confident in the road ahead to rebuilding our home. **** was readily available at every turn, and helped us resolve any miscommunications or questions we had about our insurance policy and the construction. As with any construction project on an old *************** and unexpected work had to be done, and I was pleased that *******************/M&M kept their promises. Thank you for your support and guidance during a very stressful time. Not to mention the great work their contractors completed! We are so pleased with the result and constantly receive compliments from our visitors. Again, thank you for our beautiful home!

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.