Business ProfileforMatrix Exteriors, LLC

In August of 2021 we were approached by Matrix Exteriors about replacing our roof. We had worked with Matrix in 2018, having them do our siding, gutters and down spouts, and at that time were pleased with their work. When they approached on 08/21, we agreed to have the work done and also asked to have Soffit and Facia included which was agreed upon for an additional $2K, however ***** never included that in the contract. The paperwork was submitted to the insurance, the insurance checks came and we forwarded them to Matrix, the checks have been cashed and ***** from Matrix has been harassing us for payment of $3K not $2K, and is now threatening a mechanics lien on our home.Also, he never set a date for work to begin. He was informed that we would be going on vacation. He decided to begin work when we were on vacation. The construction crew drove all around our yard and right over our septic pipes that were sticking out of the ground by approximately 24 inches and broke them. When we returned from vacation we returned to sewage spillage from their carelessness. My husband contacted ***** and informed him of the septic situation. ***** showed up to assess the situation. My husband gave him ballpark estimates of having septic repairmen do the repair work, but ***** had a few expletives to describe his disagreement in the cost and ended up saying that he would have his crew come and do the the work to repair the damage but never came back! Since then ***** has been sending rather vulgar text messages, leaving threatening voicemails and emails. I called to try and resolve the situation in a civilized manner and immediately got yelled at by him that he was going to put a lien on my house. I told him that I didn't have an invoice or a contract, so he said he would make one up and send it. So that's exactly what he did, yesterday, he sent us an invoice for $3,000.00, that he alleges he sent us back in 8/20/21. I checked spam email and I never had an email 8/20.