Business ProfileforISACA

I signed up for membership with ISACA 2016.I study and pay to complete the exam after 3 attempts I finally passed.I was seeking to enhance my knowledge and ability to obtain a better job.But because of unforeseen circumstances: COVID 19. In which ISACA does not recognize as a reason for the delay in sending my certificate. Although most of the country was shut down and millions of people died that year. ISACA does not take that into account.So, here I was on a relentless, wasteful journey with their ************ ********** to toy with my emotions mentally. My first request was to get and extension so I can obtain the certificate I diligently worked hard for. Paid their Yearly fees of $185 plus $35. Also, participated in their forums which was a requirement for maintaining membership. Please read the attached document: "Statement of Appeal". To the escalation board.Relentless: I only had 2 mths to get this signed. What was I to do. All my efforts relied on time and a response. Finally, when I got in contact with HR again and spoke to someone else who was resourceful. I was told that the company hires a 3rd party to sign off and validate the information of ex-employees. So, when I contacted them. The person working there was empathic and understanding enough to expedite the signing off of the application papers quick for me as I only had 1 week left.When I emailed ISACA and sent them the Application, paid the fee for the application to be expedited and looking forward to finally getting the certificate that I studied and worked hard for and spent over $2000 dollars to obtain plus their fees of $605 for membership and exam,Their escalation ********** told me: Unfortunately, they can't ***** me my certificate.I felt like I was lied too.All , the effort: tracking down ex-coworkers, speaking with HR, constantly submitting request to their support team was like falling into a bottomless pit.Why would they tell me to apply for my certification if they knew they were not going to give it to me. Now I am left seeking alternative employment till I can figure this out.I want my Certificate or a Full Refund for the lies the propagate in making candidates like me believe obtaining an ISACA certificate would open doors for better employment as an Information Security professional. I think it is only fair.