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Find a Location

L & H Services, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforL & H Services, Inc.

    Heating and Air Conditioning
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/1/2009

    Years in Business: 45

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    HVAC:  Furnaces, Boilers, Air Conditioners, Air Purifiers, Heat Pumps, Humidifiers, Dehumidifiers, Small Duct Systems, Ductless Systems, Geothermal Systems, Radiant Floor, Zoning Systems, Smart Thermostats and much more.
    Plumbing:  Water Heaters, Tankless Water Heaters, Water Softeners, Reverse Osmosis Drinking Water, Water testing, Upgrades, Sump and Ejector Pumps, Back Up Pumps, Sewer Rodding and much more.
    Other:  Blower Door Testing, Thermal Imaging, Insulating, Air Sealing, Generators.

    Business Details

    Headquarters
    1140 S Dixie Hwy Ste 4, Beecher, IL 60401-4004
    BBB File Opened:
    10/12/2001
    Years in Business:
    45
    Business Started:
    5/1/1979
    Business Started Locally:
    5/1/1979
    Business Incorporated:
    4/15/1997
    Accredited Since:
    8/1/2009
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    7:30 AM - 4:30 PM
    T:
    7:30 AM - 4:30 PM
    W:
    7:30 AM - 4:30 PM
    Th:
    7:30 AM - 4:30 PM
    F:
    7:30 AM - 4:30 PM
    Business Management
    • Mr. Michael Hameister, President/Owner
    • Ms. Kristina Hameister, Operations Manager
    Contact Information

    Principal

    • Mr. Michael Hameister, President/Owner
    • Ms. Kristina Hameister, Operations Manager

    Customer Contact

    • Ms. Kristina Hameister, Operations Manager
    Additional Contact Information

    Fax Numbers

    • (708) 946-9632
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    2 Customer Complaints

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    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jeff N

    1 star

    02/21/2024

    Are you worried about paying way too much for an HVAC repair?We called L&H because our furnace stopped working. It's not the first time we called L&H--we've used them before when we had issues with our furnace (our furnace is 27 years old but in excellent shape because we keep it well maintained.)We received a call back and were told that they couldn't find parts for a furnace that old and we would need to replace the entire furnace for approximately $5500. That was for a single stage ********* furnace. It would be more if we wanted to put in a two-stage furnace like the one we currently have.We called another shop for a second opinion and they came out and found some heater vents that were blocked, pushed a button to reset a circuit breaker on a blower fan (that we bought from L&H about 5 years ago!) and the problem was fixed. Total cost $80.The second repairman recommended we replace a flame sensor because it was slightly loose, but that wasn't a critical problem. He also said parts are readily available and ordered it for us to replace later. This is one of the parts ***** said was no longer available.We received a bill for about $200 from *****. I called and spoke with them about what had transpired hoping they would (obviously!) waive the bill they sent us. They said they would take $50.00 off the bill and could not explain why they wanted to sell us a $5500 furnace instead of just pushing the circuit breaker button on the blower motor they sold us about 5 years ago.Even more amazing? L&H denied trying to sell us a new furnace. I repeated back the quote they gave us along with the brand name (*********) and they STILL denied ever telling us we needed a new furnace.So, my experience with ***** was they tried to charge us $5500 while their competition charged $80 for the repair.Obviously we don't recommend them and have taken them off our preferred vendor list.Caveat Emptor!

    L & H Services, Inc. Response

    07/24/2024

    The employee who was at your home was at fault for the misdiagnosis and parts. He no longer works for us. The quote given was a ballpark figure from our office as you asked for a ballpark, There is so much that has been misconstrued, and we apologize. It is tough finding quality employees. We have already learned from this and have improved upon by finding more experienced employees and not giving quotes over the phone.

    Local BBB

    BBB of Chicago & Northern Illinois

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