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Find a Location

Darvin Furniture & Mattress has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Darvin Furniture & Mattress

      15400 S La Grange Rd Route 45 Orland Park, IL 60462-4799

      BBB Accredited Business
    • Darvin Furniture & Mattress

      19111 Darvin Dr Mokena, IL 60448-8578

      BBB Accredited Business

    Business ProfileforDarvin Furniture & Mattress

    Furniture Stores
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.61/5stars

    Average of 202 Customer Reviews

    Customer Complaints

    56 complaints closed in last 3 years

    13 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/27/2018

    Years in Business: 103

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Darvin Furniture is a Furniture and Mattress store located in Orland Park, IL. This company provides and sells furniture for living rooms, bedrooms, dining rooms, home offices, home theaters, as well as outdoor living. This company also sells mattresses and rugs.

    Products & Services

    Darvin Furniture is an Employee Stock Ownership Plan (ESOP) company dedicated to offering value by providing the finest selection of affordable, fashionable home furnishings with a level of customer service unequaled in the marketplace.

    Business Details

    This is a multi-location business.

    Find a Location

    Darvin Furniture & Mattress has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Darvin Furniture & Mattress

        15400 S La Grange Rd Route 45 Orland Park, IL 60462-4799

        BBB Accredited Business
      • Darvin Furniture & Mattress

        19111 Darvin Dr Mokena, IL 60448-8578

        BBB Accredited Business
      Location of This Business
      15400 S La Grange Rd Route 45, Orland Park, IL 60462-4799
      BBB File Opened:
      11/1/1991
      Years in Business:
      103
      Business Started:
      6/1/1920
      Business Incorporated:
      12/11/1968
      Accredited Since:
      4/27/2018
      Type of Entity:
      Corporation
      Alternate Business Name
      • Darvin Mattress Store
      • Darvin Furniture and Appliance of Orland Park, Inc.
      • Darvin Furniture
      Hours of Operation

      Primary

      M:
      10:00 AM - 9:00 PM
      T:
      10:00 AM - 9:00 PM
      W:
      10:00 AM - 9:00 PM
      Th:
      10:00 AM - 9:00 PM
      F:
      10:00 AM - 9:00 PM
      Sa:
      10:00 AM - 6:00 PM
      Su:
      11:00 AM - 6:00 PM
      Business Management
      • Mr. Will Harris, President
      • Mr. Marty Darvin, Board Member
      • Mr. Steven Darvin, Board Member
      Contact Information

      Principal

      • Mr. Will Harris, President

      Customer Contact

      • Ms. Vicky Georgiadis, Director
      • Ms. Rebecca Glisson, E Commerce manager
      • Ms. Ethel Stichter, Office Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      56 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/31/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Darvin Furniture has reported my credit account as delinquent for more than ******************************************************************************************************* missed payment, and the account is on autopay with a valid and up-to-date debit card. I am a 100% disabled veteran, and this is threatening my credit and livelihood. I have never missed a payment on any account and am in excellent standing. I am disheartened with Darvin's customer service and treatment of veterans. I want Darvin to rectify the situation by making my credit whole, and if need be, I can pay the entire balance and close my account. Money is not the issue. Please help!
      Read More

      Customer Reviews

      202 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tim J

      5 stars

      03/21/2024

      Great experience from start to finish. ***** **** knows his products and was able to help me choose the right recliner for me. Check out with cashier and financing was a breeze. Same Day delivery with quick and pleasant set up.

      Darvin Furniture & Mattress Response

      03/24/2024

      Hi *** and thanks for a great review. This is the kind of experience that we would like every time!! We strive for the great ones and hope all listen to the ************** listed straight to the point and quickest process all in the same DAY!.

      Local BBB

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