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          CD One Price Cleaners-Mich Ave. has 1 locations, listed below.

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            Business ProfileCD One Price Cleaners-Mich Ave.

            Dry Cleaners
            BBB accredited business

            Contact Information

            2200 S Michigan Ave

            Chicago, IL 60616-2103

            Visit Website
            (708) 836-4600

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            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/1/2008

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            2200 S Michigan Ave, Chicago, IL 60616-2103
            BBB File Opened:
            2/5/2008
            Years in Business:
            23
            Business Started:
            1/1/2001
            Business Started Locally:
            1/1/2001
            Business Incorporated:
            9/28/2004
            Accredited Since:
            2/1/2008
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Rafiq Karmi Sr., Founder
            • Mr. Rafiq Karmi Jr., Managing Principal
            Contact Information

            Principal

            • Mr. Rafiq Karmi Sr., Founder
            • Mr. Rafiq Karmi Jr., Managing Principal

            Customer Contact

            • Ms. Caroline Dutka, Marketing Coordinator
            Additional Contact Information

            Fax Numbers

            • (708) 836-4601
              Other Fax

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            01/24/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            Submitted a winter jacket for dry cleaning. I had verified with their employee if washing the jacket will be an issue. They said they don't wash the fur up top and so I removed it but verified that washing the jacket won't be an issue and they concured. After receiving the item back, it had noticable damage on the sleeves, as it had holes and a few tears. The inside pocket was also completely ripped out and they lost that section in the wash so I can never get it back. When I called to talk to the manager, I was told they will try to get it fixed but then I was just told that they can't get the jacket fixed as the jacket was not supposed to dry cleaned in the first place. If that was the case, they should have told me when I verified twice if it was okay for it to dry clean. Now they won't replace or fix the inside portion which has a big patch exposing the jacket and ruining the design.I would like to request a refund for not only the cost of dry cleaning, but also the cost of what it takes to get the jacket to return to the standard I submitted it to them in which they are refusing to give.
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            Read 2 More Complaints

            Customer Reviews

            3 Customer Reviews

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            Most Recent Customer Review

            Allis G

            06/08/2023

            I picked up my clothes on 04/25/2023, at the CD One Price Cleaners on 22nd Michigan. I had a **** suit and four additional pairs of jeans. I always ask that my jeans have no crease and heavy starch. I also requested that the **** jacket receive heavy starch. Upon me inspecting my clothing to see if it was done as I requested (as I often do when picking up my clothes because this has happened to me before, so I check before I leave) I discovered that I did not have heavy starch on anything. So, I kindly pointed this out to the associate, who in turn told the production manager. Not only did the production manager refuse to correct this, but gave me some half excuse as to why they didn't put heavy starch on my clothing that I specifically requested. The production manager also insisted that I sign something that absolves them from liability for starching my jeans. Now understand, I have had these same jeans cleaned and starched here many, many times. I have never had to sign anything. I feel like they just took my money and did what they wanted to do with my clothes. The production manager did not even have the decency or the courage to come out and talk to me themself, rather sending messages through the associate to relay to me. I have been doing business with this location for many years on a weekly basis and have never felt so disrespected, marginalized and insignificant. I just thanked the associate ***** for her help and excellent customer service and kindly said that I will never come back and do business at this location again. Thank you. Allis *****. I feel like they just took my money.
            Read 2 More Customer Reviews

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