Business ProfileforBucktown-Wicker Park Dental

sent letter to dr regarding, refuse to call me. Doctor ********************************** This letter is in responded to the inaccurate statement claiming that I owe an estimated $1000 sent to me 30 Oct 2023 from Wicker Park Dental. My records indicate I have fully satisfied my financial obligation to Wicker Park Dental Group. I will begin with the priority document date Feb 08 2023 and presented to me on Feb 08, 2023. Doctor ********************************* explained this document as a list of priorities that he recommends for patient *************************** should perform. Doctor ********************************* explained that priority one and two were the most important and should be address immediately. so she elected to perform priority #1 first , the front teeth. I explained to Doctor ********************************* that do financial constraints I would perform priority one procedure this year and after the insurance replenish I will perform priority #2 the following year(2024). Doctor ********************************* suggested unsolicited , that he would accept the insurance estimated $1000.00 payment and I would also pay an estimated $1000.00 and that he would save me an estimated $1000.00 but the caveat would be that I would have to do priority one and two consecutively. i accepted offer and he presented a contract. I made $100 deposited payment the same day on 08 Feb 2023. We schedule a appointment for 15 feb 2023 and made a payment for $495 on 15 feb 2023. On March 16, 2023 the appointment was schedule for the permanent parts to be installed and I made a final payment of $358 to complete priority number Doctor ********************************** and the billing secretary state no I do not owe anything. I never received a bill for priority #1 treatment in April, May, June, July, August ,September 2023, till i received the altered bill in October 23, 2023.After that we discussed priority #2 , I was told that I would pay an estimate $3110 for priority two . We schedule a appointment on April 10, 2023 to start the priority #2 procedure. I made a complete payment of $3110.00 on April 10/2023. treatment was completed Apr 28, 2023 . Doctor ********************************* confirmed I do not owe. never received a bill for priority #1 and #2 treatment in April, May, June, July, August ,September 2023, till i received the altered bill in October 23, 2023. In Sep 07, 2023 I (*************************) had a cleaning. never informed had an $1000 outstand balance. had a contentious conversation with office manager regarding past to charge me for regular covered cleaning several times. Because of this mistruth I instructed my wife to please save all statement from the office that comes directly from the office manager. 23 Oct 2023 my wife received a surprising text message that we owe an estimated $1000 past due balance on the Feb 08, 2023 treatment. Just a interesting fact that the Apr 10, 2023 statement was never altered, but the one in question Feb 15, 2023 was the only statement altered, which i believe happen in october 2023. In Oct 2023 I received call from Doctor ********************************* I informed him of the statement inconsistencies of Feb 15, 2023 which had a $2790 write-off and Oct 23 2023 which had at $1877 write-off for the Feb 08, 2023 treatment. Doctor ********************************* confirmed the inconsistency existed. I asked why the changed occured and he was unable to answer the question. The major issued was on Feb 8, 2023 the statement indicated a write-off of an estimate off $2790 which included my contracted $1000 saving from the Doctor .********************************** against the altered Oct 23, 2023 statement which reduced the write-off to $1877 and omitted Doctors ********************************* contract $1000 saving. Just a interesting fact that the Apr 10, 2023 statement was never altered but the one in question Feb 08, 2023 was the only statement altered. that I need to speak with him. manager stated she will notify him. As of todays date 09 Nov2023 the Doctor ********************************** has failed call me.