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Find a Location

MembersAlliance Credit Union has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • MembersAlliance Credit Union

      2550 S Alpine Rd. Rockford, IL 61108-7813

      BBB Accredited Business
    • MembersAlliance Credit Union

      6951 Olde Creek Rd Rockford, IL 61114-7416

      BBB Accredited Business
    • MembersAlliance Credit Union

      3902 W Riverside Blvd Rockford, IL 61101-9507

      BBB Accredited Business
    • MembersAlliance Credit Union

      4781 E Rockton rd Rockton, IL 61072

      BBB Accredited Business

    Business ProfileforMembersAlliance Credit Union

    Credit Union
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 8/1/2012

    Years in Business: 85

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    MembersAlliance Credit Union is a locally owned, full service credit union which provides banking solutions to individuals and businesses. Located in Rockford, IL, MembersAlliance serves members in the greater Rockford area and surrounding communities in Winnebago, Boone and Ogle counties.

    Products & Services

    The company offers a full array of financial products and services. Their checking accounts include free checking as well as a Plus 55 account and those with added benefits and services. Their savings accounts include youth accounts for those under 18, club accounts meant to be used to save for Christmas or vacations, money market accounts, Certificates of Deposits, and retirement accounts. Their business accounts are mainly for small businesses. MembersAlliance Credit Union also offers personal loans for a variety of purposes, including automotive loans, home mortgages, home equity loans, personal unsecured loans, recreational vehicle loans, student loans, and a Visa credit card. Additional services provided by this company include online
    banking and bill pay, debt management services, debt protection, mobile banking, employee HSAs, safe deposit boxes, discount programs, and investment planning services. They also offer free financial education seminars throughout the year.

    Business Details

    This is a multi-location business.

    Find a Location

    MembersAlliance Credit Union has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • MembersAlliance Credit Union

        2550 S Alpine Rd. Rockford, IL 61108-7813

        BBB Accredited Business
      • MembersAlliance Credit Union

        6951 Olde Creek Rd Rockford, IL 61114-7416

        BBB Accredited Business
      • MembersAlliance Credit Union

        3902 W Riverside Blvd Rockford, IL 61101-9507

        BBB Accredited Business
      • MembersAlliance Credit Union

        4781 E Rockton rd Rockton, IL 61072

        BBB Accredited Business
      Location of This Business
      2550 S Alpine Rd., Rockford, IL 61108-7813
      BBB File Opened:
      6/14/2004
      Years in Business:
      85
      Business Started:
      12/10/1938
      Business Started Locally:
      12/10/1938
      Accredited Since:
      8/1/2012
      Hours of Operation

      Primary

      M:
      8:30 AM - 5:00 PM
      T:
      8:30 AM - 5:00 PM
      W:
      8:30 AM - 5:00 PM
      Th:
      8:30 AM - 5:00 PM
      F:
      8:30 AM - 5:00 PM
      Sa:
      8:30 AM - 12:00 PM
      Su:
      8:30 AM - 12:00 PM
      Business Management
      • Ms. Cheryl Sio, President
      Contact Information

      Principal

      • Ms. Cheryl Sio, President

      Customer Contact

      • Ms. Cheryl Sio, President
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Bryan S

      1 star

      04/10/2024

      ************** I deposited a live payroll check at their main branch on 04/06/2024. *** interaction was quick, pleasant and left the credit union feeling good about my choice to switch. Fast forward to 04/08/2024 and I was ordering groceries from Wal Mart. I was pleased about getting the fraud alert but after confirming the charge was legit, My card was denied for NSF. After looking at my mobile app, I could see that my check was posted but they put a hold on it for 10 days stating it would post on 04/17/2024. *** issue with this my Electric, Cable, and Rent are all supposed to be paid before I have access to any of money. Now. I understand the policy of the hold. But what did not happen was I ever informed that there would even be a hold. I would have used a cash checking service and brought them cash. So when I told them my electric and gas would be shut off. I was told ""I understand" and "Sorry Sir" *** worst part is it was the manager who take the check with out informing me of the hold and they have signs saying checks will be available the next business days in their lobby

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