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Find a Location

Platinum Restoration, LLC has 1 locations, listed below.

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    Business ProfileforPlatinum Restoration, LLC

    Fire and Water Damage Restoration
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 5/1/2009

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Platinum Restoration assists homeowners and businesses recover after experiencing a fire, flood, or other type of property damage in both residential and commercial settings.  We offer full service General Contracting services to all our customers and are the parent company to Platinum Builders who specializes in custom home building, remodeling and renovations.

    Business Details

    Location of This Business
    259 W 61st St, Westmont, IL 60559-2626
    BBB File Opened:
    4/16/2009
    Years in Business:
    16
    Business Started:
    9/1/2008
    Business Started Locally:
    9/1/2008
    Business Incorporated:
    9/22/2008
    Accredited Since:
    5/1/2009
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Platinum Builders, LLC
    Business Management
    • Mr. Thomas Barr, Managing Member
    Contact Information

    Principal

    • Mr. Thomas Barr, Managing Member

    Customer Contact

    • Mr. Thomas Barr, Managing Member
    Additional Contact Information

    Fax Numbers

    • (630) 390-2263
      Primary Fax

    Website Addresses

    Industry Tip

    BBB Tip: Preparing for and recovering from flooding

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    JH O

    1 star

    10/19/2022

    We had a very negative experience with Platinum Restoration, and would not recommend using them under any circumstances. We believe he's in the business of taking advantage of his customers during a crisis situation. We contracted Platinum Restoration for mediation following flooding in our basement. After the work was performed our insurance adjuster advised us to wait to pay the balance due because he felt that the amount was too high. An independen t assessment ordered by the insurance company came back at a price that was $2500 lower than what Platinum was demanding. ***************, Platinum's owner, harassed us repeatedly for payment through texts and phone calls. When the assessment came back he refused to accept the amounted stated in the assessment, and threatened to put a lien on our building if we didn't pay him the amount he wanted.Work done was adequate but not what was promised - furniture was not put back, ruined flooring was not hauled away, and there was little to no mediation in the unfinished portion of our basement. Once we said we were not comfortable paying the full amount the crew cleared out without completing these tasks. Under legal advice we paid what *** was demanding. The insurance adjuster said he'd never had such a negative experience in his 20+ years, and is working to get this business off their list of approved companies.

    Local BBB

    BBB of Chicago & Northern Illinois

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